AI Mentor at Monroe College: 97% Student Satisfaction and 100% NPS
Professor Erika DiGirolamo at Monroe College has unveiled a groundbreaking ibl.ai AI Mentor in the institution's Department of English, offering a student-centered and faculty-led approach to AI-assisted learning.
Developed in partnership with ibl.ai, this new tool is transforming how students engage with course material and develop critical thinking skills.
According to Professor DiGirolamo:
I couldn’t be happier with what ibl.ai has created for my students. The AI Mentors are loaded with features that no other solution can match, and ibl.ai has been incredibly supportive of faculty needs. These Mentors are designed to encourage students to think independently and conduct their own high-quality research.
ibl.ai also offers full ownership of their product to their partners, making them far more affordable than competitors while delivering a top-notch, reliable platform. I highly recommend ibl.ai to any educator.
The AI Mentor boasts a 97% student satisfaction score and a 100% net promoter score, reflecting its significant impact on student engagement and learning outcomes.
What I appreciate most is how the AI Mentor empowers students to engage deeply with the material.
Instead of passively receiving information or relying on generic AI responses, students are encouraged to think critically, formulate their own ideas, and use the AI as a tool to enhance their understanding.
Key features of this AI Mentor include:
- Instructor-controlled AI persona
- Integration of course resources
- Context-aware responses (via RAG)
- Flexible model selection (no vendor lock-in)
- Cost usage tracking via AI vendor dashboard
From the classroom perspective, the AI Mentor has been instrumental in enhancing student confidence and autonomy. "Students today often lack engagement and confidence in their learning," noted Professor DiGirolamo.
The AI Mentor helps bridge that gap by providing personalized support, allowing students to work at their own pace, and encouraging them to take ownership of their education.
The AI Mentor also assists faculty by enabling more individualized attention. According to Professor DiGirolamo:
It's like having a teaching assistant in the classroom. While the AI Mentor supports students in developing their ideas, I can focus on providing targeted guidance to those who need extra help.
Many more higher education institutions at ibl.ai/partners are reporting similar results.
How does it work?
Monroe College's implementation partner, ibl.ai, provides an application-layer generative AI solution to the college.
- It's language model-agnostic (works with OpenAI, Gemini, Llama, Anthropic, and any other LLM).
- Oriented for student success and faculty support with deep analytics and safety layers.
- Highly customizable to fit specific course needs.
In terms of pricing, while ChatGPT charges $20 per student per month and Microsoft Copilot charges $80 per student per year for entire student populations, ibl.ai offers flexible, pay-as-you-go pricing models and bulk rates that are up to 80% cheaper.
Below is an introduction from ibl.ai Chief Technology Officer Miguel Amigot:
Our goal at ibl.ai is to empower educators by providing tools that enhance learning without replacing the essential human element. We believe in customizable solutions that align with each institution's unique needs, ensuring both affordability and effectiveness.
For more information about ibl.ai AI Mentors and to start for free on web, iOS, and Android, please visit https://ibl.ai/product/ai-mentor-higher-ed or message our team.
