# An Event Assistant for the Universal "AI for Health" Summit

> Source: https://ibl.ai/case-study/medstar-georgetown-ai-colab

## Case Study

How the MedStar Health–Georgetown AI CoLab and DAIMLAS gave summit attendees a conversational guide to a full multi-venue program — built on ibl.ai and tuned to the event's own agenda.

A summit runs on a compressed clock, and the same questions arrive hundreds of times — when, where, is it included, how do I join remotely. The summit answered them with a purpose-built assistant instead of a static FAQ page.

### Quick Stats

- **Summit-wide** Grounded in the full program
- **Agenda-aware** Sessions, speakers, timing
- **In-person + virtual** Both attendance paths covered
- **Post-event** Workshops and follow-ups signposted

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## The Collaboration

### A joint center, a summit, and a very full program

The AI CoLab is a joint collaborative center between MedStar Health and Georgetown University Medical Center, focused on artificial-intelligence healthcare research and education. Its Universal "AI for Health" Summit, chaired by Dr. Nawar Shara and Joseph Wehbe, spanned sessions, mixers, and virtual workshops across a campus.

The brief was practical: reduce friction for participants and lighten the load on organizers by giving instant, authoritative answers about the agenda, logistics, and session content — whenever and wherever the questions came up.

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## What It Answered

### A live guide, not another FAQ

The assistant was built to answer at any level of detail and to hand people the specific fact they needed, in seconds — the difference between a document someone has to search and an answer someone receives.

**Agenda without the scavenger hunt** — Ask by session name, number, or time ("When does Panel 2 start?") and get start and end time, day and date, and where to go.

**Location that is actually specific** — When a session sat at the AI CoLab at Georgetown University Medical Center, the assistant said so — down to the building and program context.

**Session substance, not just logistics** — Official titles, speakers, themes, and timing, with smart follow-ups — a faster way to match interests to the right experts and conversations.

**What's included, plainly** — Exact mixer window, that it was in person, that it was included with the ticket, and that no separate sign-up was needed.

**Virtual attendance, step by step** — Remote participants learned the Zoom link is emailed after Eventbrite registration is complete — so nobody guessed at how to join.

**Momentum after the last session** — The assistant highlighted the follow-on virtual workshops and flagged that they required separate registration.

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## Across the Event Lifecycle

### Before, during, and after

**Before — orientation** — Preview the agenda, identify priority sessions, confirm where things are held on the Wisconsin Avenue campus, and check practical details like parking, so arrival is smooth.

**During — digital concierge** — Rapid-fire where, when, and who questions get answered instantly, so attendees spend their time learning and connecting instead of searching.

**After — continuity** — Clear guidance on the follow-on virtual workshops, including the separate registration, keeps the learning going well past the main summit days.

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## Why It Matters

**Attendees get certainty** — Accurate times, locations, and inclusions remove the low-grade anxiety and last-minute confusion that follow a packed multi-venue agenda.

**Organizers get their time back** — With routine questions handled instantly, staff focus on execution and genuinely high-touch needs instead of inbox triage.

**Information stays consistent** — Everyone receives the same up-to-date details, so no two channels give conflicting answers about the same session.

The general pattern: any bounded body of knowledge with a deadline — a conference agenda, an onboarding week, an open-enrollment period — is a good fit for an agent grounded in that content, running on infrastructure the organization controls. See the healthcare view: https://ibl.ai/solutions/medical-healthcare

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## Get Started

### Give your next event its own assistant

Grounded in your agenda, your venues, and your registration rules — answering in seconds, on any model, deployed wherever your data needs to live.

- Book a Demo: https://cal.com/iblai/30min
- Get Started Free: https://ibl.ai/join
- Download & Own Your AI: https://ibl.ai/download