# Overview ## Description The **Overview tab** gives administrators and admins a **quick pulse on agent usage**—showing **active users, message volume, topics, and session trends**. Compare activity against last month, filter by time range, and spot engagement patterns to guide instructional and operational decisions. --- ## Target Audience **Administrator · Superadministrator** --- ## Features #### Active Users (Past Month + Trend) See how many learners engaged with the agent and compare to the previous month. #### Messages (Past Month + Trend) Track total messages exchanged with the agent and view month-over-month changes. #### Topics for the Period Identify which subjects or questions were discussed most during the selected timeframe. #### Sessions Graph Visualize **individual learner sessions** (a conversation window containing one or more messages) over time. #### Flexible Time Filters Switch between **Today**, **7 Days**, **Past Month**, or a **Custom Date Range** to refine the analysis. #### Daily Active Users Chart See per-day engagement counts within the chosen period to spot **spikes and lulls** in activity. --- ## How to Use (step by step) #### Open Analytics - In an agent’s header, click the **Analytics** button to open the analytics panel. #### Select the Overview Tab - You’ll land on (or switch to) **Overview** to see headline metrics and charts. #### Set Your Timeframe - Choose **Today**, **7 Days**, **Past Month**, or **Custom** to focus the analysis window. #### Read Headline Metrics - Review **Active Users** and **Messages** for the chosen period, noting the comparison to last month. #### Scan Topics - Check **Topics** for the month or selected period to understand what learners are asking most frequently. #### Inspect Session Trends - Use the **Sessions Graph** to view **conversation volume patterns** and identify peaks or troughs. #### Drill into Daily Engagement - Review **Daily Active Users** to pinpoint specific high- or low-usage days. #### Decide Next Actions - Use insights to **adjust prompts**, **add datasets**, **tune tools**, or **schedule outreach** to improve engagement. --- ## Pedagogical Use Cases #### Engagement Monitoring Validate adoption after launching an agent or new module; plan engagement nudges on low-usage days. #### Curriculum Focus Topic frequency highlights where to add examples, FAQs, or short micro-lessons. #### Capacity & Support Planning Identify busy periods (e.g., around assignments or exams) to anticipate support needs. #### A/B Intervention Tracking Compare analytics before and after prompt or dataset changes to measure their impact. #### Stakeholder Reporting Share month-over-month trends to demonstrate agent usage, engagement growth, and instructional value. --- The **Overview tab** is your **at-a-glance dashboard** for agent usage—helping you understand **who is engaging, how often, and what they need**, so you can respond quickly and effectively.