# Topics ## Description The **Topics tab** shows what learners are talking about most with a specific agent. Administrators and admins can view **topic volume, conversation counts, and message activity** over a selected time range—plus **month-over-month comparisons**—to identify trends, confusion clusters, and activity spikes (e.g., the week before a quiz). --- ## Target Audience **Administrator · Superadministrator** --- ## Features #### Headline Metrics (Past Period + Trend) For the selected window (e.g., past month), view: - **Total Topics** - **Conversations** - **Messages** Each metric includes a **comparison to the prior period** for context. #### Conversations Over Time Displays a **daily count of conversations**, useful for identifying activity ramps around exams, deadlines, or new modules. #### Timeframe Controls Switch between **Today**, **7 Days**, **Past Month**, or set a **Custom range** (e.g., “week before the quiz”). #### Topic Details Table A **filterable list** of all topics discussed within the chosen period to reveal **interest areas** and **potential confusion points**. --- ## How to Use (step by step) #### Open Analytics → Topics - In the agent header, click **Analytics**, then select the **Topics** tab. #### Set Your Timeframe - Choose **Today**, **7 Days**, **Past Month**, or use a **Custom date range** (e.g., the week before a major assessment). #### Read Headline Metrics - Review **Total Topics**, **Conversations**, and **Messages** for the selected window. - Note the **month-over-month comparison** to measure engagement or confusion shifts. #### Scan Conversations Over Time - Use the **daily conversations chart** to identify: - **Spikes** (e.g., pre-exam review periods) - **Lulls** (e.g., post-deadline quiet periods) - Plan outreach or review sessions accordingly. #### Drill into Topic Details - Browse the **Topic Details table** to see which subjects drive discussion. - Use **filters** to narrow the list to a course unit, week, or exam period. #### Decide Next Actions - Add **resources or micro-lessons** for high-volume topics. - Coordinate **review sessions** around the highest conversation peaks. - Cross-reference **Users** and **Overview** tabs to triangulate where learners need additional support. --- ## Pedagogical Use Cases #### Pre-Exam Focus Filter to the week before an assessment to see which topics need reinforcement and schedule targeted review sessions. #### Curriculum Tuning Identify **persistent high-volume topics** that may require clearer lecture notes, examples, or practice questions. #### Early Warning Signals Spot **sudden topic spikes** that could indicate confusion or emerging interest—adjust prompts, datasets, or issue timely announcements. #### Cross-Course Insights Compare topics **month-over-month** to evaluate how new materials or instructional changes impact discussion patterns. #### Evidence for Stakeholders Share topic trends to demonstrate what users engage with most and how interventions affect engagement and understanding. --- Use the **Topics tab** to uncover what learners are asking about—and turn those insights into **timely instruction**, **better materials**, and **targeted academic support**.