# Notifications ## Description **Notifications** let instructors and tenant admins send **custom messages** to learners and manage all **automated alert templates** in mentorAI. You can compose **ad-hoc announcements** (sent by push and email), schedule them, choose recipients, and control which **system-triggered emails** are active—editing their wording to match your tone, voice, and institutional branding. ## Target Audience **Instructor · Administrator** ## Features #### Bell Inbox & Push/Email Sync View notifications you’ve received via the **bell icon** in the header; many alerts are also delivered by **email**. #### Custom (Ad-Hoc) Messages Write your own **subject** and **body**, send immediately or schedule for later, and target specific learners or cohorts. #### Scheduling Send **now** or choose a **future date/time** (e.g., next week’s announcement). #### Recipient Selection Select **one or multiple learners** before sending. #### Alert Templates (System-Triggered) Enable or disable templates (e.g., **Platform Invitation**, **Learner Progress – Weekly**) and edit their copy to fit your tone and policies. #### Per-Template Toggles Turn individual templates **on or off**. When active, they fire automatically based on their associated trigger event. ## How to Use (step by step) #### Open the Notifications Inbox - Click the **bell icon** in the header to review recent notifications (push/email). #### Create a Custom Message 1. Click **View All → New Notification**. 2. Fill **Preview (Subject)** and **Content (Body)**, e.g.: > “Hello—checking in on your mentorAI experience. Is there anything we can do to assist or improve your time on the platform?” 3. **Recipients:** Select one or multiple learners. 4. **Timing:** Choose **Send Now** or **Schedule** for later. 5. Click **Send** — the message is delivered to learners’ **inboxes** (and **email**, if configured). #### Manage Alert Templates 1. Open the **Alerts** tab. 2. Browse built-in templates (e.g., **Platform Invitation**, **Learner Progress – Weekly**). 3. Toggle templates **On/Off** to control delivery. 4. Click **Edit** to customize: - Wording and tone - Branding elements - Links or policy notes 5. Click **Save** — active templates send automatically when their triggers occur. #### Verify & Iterate - Check delivery via the **bell inbox** and email. - Adjust **wording, recipients, schedules**, or **template toggles** as needed. ## Pedagogical Use Cases #### Engagement Nudges Schedule **weekly reminders or study check-ins** for specific cohorts; pair with the **Learner Progress** template for consistency. #### Onboarding & Access Keep **Platform Invitation** active to automate invites and customize its tone to match your institution’s branding. #### Targeted Support Send **ad-hoc guidance** to learners flagged by analytics (e.g., low activity) with helpful resources and office-hour links. #### Policy & Deadline Reminders Edit templates to include **exam schedules**, **academic integrity notes**, or **LMS submission deadlines**. #### A/B Messaging Improvements Experiment with different **subject lines or message styles** in custom notifications; track outcomes in analytics. ***With Notifications, you control both one-off announcements and automated alerts—so learners get the right message, at the right time, in the right voice.*** --- # Proactive Learning Recommendations ## Description Proactive Learning Recommendations is a notifications enhancement that automatically sends mentor-generated study suggestions to learners on a schedule you control. Enable the template once, choose which mentors power the recommendations, add an optional per-mentor prompt to steer the guidance, and target who receives the emails and how often they’re sent. ## Target Audience Instructor · Administrator ## Features #### Tenant-Wide Template, Mentor-Scoped Content Toggle one template On for your tenant, then pick the specific mentors that will supply recommendations. #### Per-Mentor Prompting Add a short prompt per mentor (e.g., “This is a career path planner”) to shape the recommendations learners receive. #### Recipient Targeting Send to All Learners or Active Learners (logged in within the last 30 days). #### Flexible Scheduling Set delivery to Daily, Weekly, Monthly, or a Custom cadence; choose the time and time zone. #### Automated Delivery Once active and saved, messages are sent on your schedule with recommendations based on the selected mentors and prompts. ## How to Use (step by step) #### Open Notifications → Alerts 1. Go to Notifications and open the Alerts tab. 2. Find Proactive Learning Recommendations. #### Enable the Template - Toggle On to activate across the tenant. #### Choose Mentors & Add Prompts - Click Select Mentors and add one or more (e.g., AI Career Path Planner, Assessment Creator). - For each mentor, click Edit Prompt and enter guidance that should inform recommendations. - Save Prompt for each mentor you configure. #### Select Recipients - Pick All Learners or Active Learners (last 30 days). #### Set Frequency & Timing 1. Choose Daily / Weekly / Monthly or Custom interval. 2. Set send time and time zone. #### Activate & Save 1. Confirm the template is Active and click Save. 2. The system will start sending on the schedule you defined. ## Pedagogical Use Cases #### Momentum & Study Habits Send weekly nudges with reading targets, practice problems, or reflection prompts aligned to the course week. #### Career-Aligned Guidance Use a mentor like AI Career Path Planner with a custom prompt to deliver role-specific resource suggestions. #### Assessment Readiness Pair with an Assessment Creator mentor to push practice items or rubric tips before deadlines. #### Re-Engagement Target Active Learners for steady cadence, or switch to All Learners before exams to reach everyone. ***With Proactive Learning Recommendations, you can set it once and deliver timely, mentor-informed guidance—keeping learners on track with the right suggestions at the right time.***