# PeopleSoft Campus Solutions + Agentic OS Integration

> Source: https://ibl.ai/resources/integrations/peoplesoft-agentic-os


*Deploy purpose-built AI agents on your own infrastructure — powered by live PeopleSoft data.*

PeopleSoft Campus Solutions is the backbone of student records, enrollment, financial aid, and academic planning at hundreds of institutions worldwide. But its data has historically been locked inside administrative workflows, invisible to the students and staff who need it most.

ibl.ai Agentic OS bridges that gap. By connecting directly to PeopleSoft, Agentic OS deploys intelligent, role-specific AI agents that surface the right data at the right moment — for advisors, students, registrars, and financial aid officers alike.

Unlike generic AI tools bolted onto your SIS, Agentic OS agents are purpose-built, institution-owned, and run entirely on your infrastructure. No vendor lock-in. No data leaving your environment. Full FERPA compliance by design.

## Capabilities

### Real-Time Student Data Access

AI agents query live PeopleSoft records — enrollment status, holds, GPA, degree progress — and surface actionable context during advising sessions, support chats, or automated outreach workflows.

### Automated Advising Workflows

Advisor agents read degree audit data from PeopleSoft and generate personalized course recommendations, flag at-risk students, and draft advising notes that write back directly into the SIS.

### Enrollment Support Automation

Enrollment agents answer student questions about registration deadlines, waitlists, and prerequisites using live PeopleSoft data — reducing call center volume without replacing human staff.

### Financial Aid Intelligence

Financial aid agents surface award status, missing document alerts, and satisfactory academic progress flags from PeopleSoft, enabling proactive student outreach before deadlines are missed.

### Institution-Owned Agent Infrastructure

Every agent runs on your infrastructure. PeopleSoft data never leaves your environment. Agentic OS is architected for FERPA compliance, with full audit trails and role-based data access controls.

### Extensible Agent Builder

Beyond prebuilt templates, Agentic OS lets your team build custom agents tailored to your institution's unique PeopleSoft configuration, business rules, and student population needs.

## Setup

### Step 1: Provision PeopleSoft Integration Broker (~2–4 hours)

Enable and configure Oracle PeopleSoft Integration Broker to expose the required Component Interfaces and web service endpoints for student records, enrollment, financial aid, and degree audit data.

Requirements:
- PeopleSoft Campus Solutions 9.2 or later
- PeopleSoft Integration Broker enabled
- Oracle DBA or PeopleSoft administrator access
- Defined service operations for target data domains

### Step 2: Deploy Agentic OS on Institution Infrastructure (~4–8 hours)

Install and configure ibl.ai Agentic OS on your institution's cloud or on-premises environment. Agentic OS runs entirely within your infrastructure boundary, ensuring all student data remains under institutional control.

Requirements:
- Docker and Kubernetes environment (cloud or on-prem)
- ibl.ai Agentic OS license and deployment package
- Minimum 8-core CPU, 32GB RAM per node
- Institution IT administrator access

### Step 3: Configure the PeopleSoft Connector (~1–2 hours)

Use the Agentic OS Admin Console to configure the PeopleSoft Connector. Input your Integration Broker endpoint URLs, authentication credentials, and define which data domains each agent role is permitted to access.

Requirements:
- PeopleSoft Integration Broker endpoint URLs
- OAuth 2.0 or service account credentials
- Data domain access matrix approved by institutional data governance

### Step 4: Define and Deploy AI Agent Roles (~2–4 hours)

Select and configure purpose-built agent templates from the Agentic OS library — such as Academic Advisor Agent, Enrollment Support Agent, or Financial Aid Agent. Assign each agent its PeopleSoft data permissions and interaction scope.

Requirements:
- Agentic OS Admin Console access
- Defined agent roles and use cases per department
- Stakeholder sign-off on agent behavior and escalation rules

### Step 5: Test Data Flows and Agent Responses (~3–5 hours)

Run end-to-end integration tests using sandbox PeopleSoft data. Validate that agents correctly retrieve, interpret, and act on student records. Test write-back flows for advising notes and service indicators.

Requirements:
- PeopleSoft sandbox or test environment
- Sample student records for testing
- QA checklist covering all configured data flows

### Step 6: Go Live and Monitor (~2–4 hours)

Promote agents to production, configure role-based access for staff and students, and activate the Agentic OS monitoring dashboard. Set up audit logging to maintain FERPA compliance and track agent interactions.

Requirements:
- Production PeopleSoft environment access
- FERPA audit logging enabled in Agentic OS
- Staff training completed
- Incident escalation workflow defined

## Technical Requirements

**PeopleSoft Environment:**
- PeopleSoft Campus Solutions 9.2 or later
- PeopleSoft Integration Broker enabled and configured
- Component Interfaces exposed for target data domains (SR, SA, FA modules)
- Service account with appropriate data access permissions
- OAuth 2.0 or SAML-based authentication configured

**Agentic OS Infrastructure:**
- Docker 20.10+ and Kubernetes 1.24+ (cloud or on-premises)
- Minimum 8-core CPU and 32GB RAM per Agentic OS node
- TLS 1.2+ for all data-in-transit encryption
- Institution-controlled object storage for agent logs and audit trails
- Network access between Agentic OS nodes and PeopleSoft Integration Broker endpoints

**Compliance and Security:**
- FERPA data handling policies applied to all agent data access roles
- Role-based access control (RBAC) configured in Agentic OS Admin Console
- Audit logging enabled for all PeopleSoft read and write operations
- Data residency confirmed — all processing occurs within institution infrastructure
- SOC 2 Type II controls documented for institutional compliance review

## FAQ

**Q: Does this integration require PeopleSoft customization or code changes?**

No. The integration uses PeopleSoft's native Integration Broker and Component Interface APIs, which are standard in Campus Solutions 9.2+. No modifications to your PeopleSoft codebase are required.

**Q: Where does student data from PeopleSoft get stored when agents use it?**

Student data never leaves your institution's infrastructure. Agentic OS is deployed entirely within your environment, and all PeopleSoft data is queried and processed on your own servers. ibl.ai has no access to your student records.

**Q: Is this integration FERPA compliant?**

Yes. Agentic OS is architected for FERPA compliance by design. All data access is role-scoped, every agent interaction is audit-logged, and no student data is transmitted to external systems or third-party AI providers.

**Q: Can Agentic OS write data back into PeopleSoft, or is it read-only?**

Both. Agentic OS supports bidirectional data flows. Agents can read student records and also write back structured data — such as advising notes, appointment outcomes, and service indicators — via PeopleSoft Integration Broker.

**Q: How long does the PeopleSoft + Agentic OS integration typically take to deploy?**

Most institutions complete the full integration in 2–5 business days, depending on PeopleSoft environment complexity and the number of agent roles being configured. ibl.ai provides dedicated implementation support throughout.

**Q: Can we build custom AI agents for our institution's specific PeopleSoft workflows?**

Yes. Agentic OS includes an extensible agent builder that lets your team create custom agents tailored to your institution's unique PeopleSoft configuration, business rules, and student population — beyond the prebuilt templates.

**Q: Does ibl.ai support PeopleSoft alongside other systems like Banner or Canvas?**

Yes. Agentic OS is designed to integrate with multiple systems simultaneously. You can connect PeopleSoft as your SIS while also integrating Canvas or Blackboard as your LMS, enabling agents to draw context from both systems.

**Q: What happens to our AI agents if we decide to stop using ibl.ai?**

Because Agentic OS runs on your infrastructure and you own the agent code and data, you retain full control. There is no vendor lock-in — your agents, configurations, and institutional data remain yours regardless of your relationship with ibl.ai.