# Request a Feature

Have an idea that would make ibl.ai better? We'd genuinely love to hear it. There's no form to fill out and no demo to sit through — just send our product team a quick note describing your idea, and a real person will follow up.

## Request a feature

Choose your app, add your email, and describe your idea. We'll open a pre-filled message to our product team — just hit send and we'll take it from there.

- **App**: Select your app — ibl.ai, Agentic OS, Agentic LMS, Agentic Video, Agentic Content, or Agentic Credentials.
- **Your email address**: We'll use this to follow up and to let you know if we build it.
- **What would you like to see?**: Describe the feature, the problem it would solve, and how you'd use it day to day.
- **Email support with my idea**: Opens a pre-filled message to support@iblai.zendesk.com.

To send a feature request directly, email **support@iblai.zendesk.com** with a subject line noting the feature request, the app, and your email address.

This goes straight to the ibl.ai product team. We read every request and weigh it against our roadmap and customer demand.

- **Support**: support@iblai.zendesk.com
- **Response time**: We reply within one business day and review every request.
- **Other questions**: Contact our team at /contact.

## What helps us most

The problem you're trying to solve, how you'd use the feature, and how often it would help you.

## Every idea is reviewed

We weigh each request against our roadmap and customer demand, then follow up on what's planned.

## How it works

1. **Share your idea** — Pick your app, describe the feature, and email support@iblai.zendesk.com using the button on the page.
2. **We review it** — Our product team evaluates the idea against the roadmap and demand from other customers.
3. **We follow up** — We let you know whether it's planned and keep you posted as it progresses.

## Frequently Asked Questions

**What makes a strong feature request?**
Focus on the problem you're trying to solve, not just the solution. Tell us how you'd use it and how often it would help.

**Will my idea get built?**
We can't build everything, but we read every request. Ideas with clear value and broad demand move up the roadmap.

**Can I request a custom integration?**
Yes. Mention the system you'd like to connect and we'll route your request to the right team.

**Which apps can I suggest features for?**
Any app published by ibl.ai, including ibl.ai, Agentic OS, Agentic LMS, Agentic Video, Agentic Content, and Agentic Credentials. Select your app in the form.

**Will I hear back?**
Yes. We follow up on whether the feature is planned and keep you posted as it develops.

**Found a bug instead?**
If something is broken rather than missing, head to our bug report page at /support/bug-report.