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Integration

Workday Student + MentorAI Integration

Transform Workday Student data into personalized AI tutoring and mentoring experiences β€” owned by your institution, built for your learners.

Workday Student is a modern, cloud-native Student Information System used by higher education institutions to manage enrollment, academic records, advising, and student lifecycle data. When connected to ibl.ai MentorAI, that structured data becomes the foundation for intelligent, personalized AI tutoring agents.

MentorAI agents pull enrollment status, course registrations, academic standing, and program requirements directly from Workday Student to deliver context-aware guidance. Students receive tutoring and mentoring that reflects exactly where they are in their academic journey β€” not generic responses.

Unlike off-the-shelf AI tools, ibl.ai MentorAI agents are purpose-built and institution-owned. Your data stays on your infrastructure, your agents carry your brand and policies, and there is zero vendor lock-in. The Workday Student integration is FERPA-compliant by design.

Architecture

The integration connects Workday Student's REST APIs and Workday Extend framework to ibl.ai's Agentic OS, enabling MentorAI agents to consume real-time and batch student data. A secure middleware layer handles authentication, data normalization, and event routing between the two platforms.

Data Flows

Workday StudentMentorAI Agent Context EngineEnrollment records, course registrations, academic standing (batch)
Workday StudentMentorAI Personalization LayerProgram requirements, degree audit data, academic plan (on-demand)
MentorAI Interaction EngineWorkday StudentTutoring session logs, engagement events, completion flags (batch)
Workday StudentMentorAI Alert SystemAt-risk flags, grade changes, advising holds (real-time)
MentorAI Skills Assessment ModuleWorkday StudentCompetency signals, learning outcome progress (batch)

Components

Workday Student REST API / Workday Extend

Exposes student enrollment, academic, and program data for secure consumption by MentorAI agents

Workday REST APIs, OAuth 2.0, Workday Extend

ibl.ai Agentic OS Integration Layer

Handles authentication, data normalization, and secure routing between Workday Student and MentorAI agents

ibl.ai Agentic OS, REST, Webhooks, JWT

MentorAI Agent Runtime

Executes personalized tutoring and mentoring sessions using enriched student context from Workday Student

ibl.ai MentorAI, LLM orchestration, RAG pipelines

Institution-Owned Data Store

Persists interaction history, agent configurations, and learning analytics on institution-controlled infrastructure

Customer-hosted cloud or on-premise database, encrypted at rest

Setup Guide

1

Provision Workday Student API Credentials

2-4 hours

Create a dedicated Integration System User (ISU) in Workday with appropriate domain security policies. Generate OAuth 2.0 client credentials scoped to student academic and enrollment data domains required by MentorAI.

  • Workday tenant administrator access
  • Security domain permissions for Student Academic Records and Enrollment
  • OAuth 2.0 client registration in Workday
2

Deploy ibl.ai Agentic OS Integration Layer

4-8 hours

Install and configure the ibl.ai Agentic OS on your institution's infrastructure. Input Workday API credentials, define data sync schedules, and configure field mappings between Workday Student data objects and MentorAI context schemas.

  • ibl.ai Agentic OS license and deployment package
  • Institution-controlled server or cloud environment
  • Network access to Workday tenant endpoints
3

Configure Student Data Sync Policies

2-3 hours

Define which Workday Student data fields are ingested by MentorAI, set sync frequency for batch jobs, and enable real-time webhook triggers for at-risk flags and enrollment changes. Apply FERPA data minimization rules.

  • Data governance approval from institutional privacy officer
  • FERPA data use agreement in place
  • Defined list of approved Workday Student fields
4

Build and Configure MentorAI Agents

1-2 days

Use the ibl.ai agent builder to create purpose-built MentorAI agents for your institution. Assign roles such as course tutor, academic advisor assistant, or onboarding mentor. Connect agents to Workday Student context feeds.

  • ibl.ai MentorAI platform access
  • Defined agent personas and instructional scope
  • Institutional knowledge base or course content for RAG
5

Test Integration and Run Pilot

1-2 weeks

Validate data flows with a subset of test student records. Conduct a pilot with a small cohort, verify that MentorAI agents surface accurate Workday Student context, and review interaction logs for quality and compliance.

  • Test student accounts in Workday Student
  • Pilot cohort of 20-50 students
  • QA checklist covering data accuracy and agent response quality
6

Launch and Monitor

Ongoing

Roll out MentorAI to the full student population. Monitor engagement analytics, agent performance dashboards, and Workday Student data sync health. Configure alerts for sync failures or anomalous agent behavior.

  • Institution-wide communication plan
  • LMS or portal embed configured for student access
  • Monitoring dashboards enabled in ibl.ai Agentic OS

Capabilities Unlocked

Enrollment-Aware AI Tutoring

MentorAI agents automatically know which courses a student is enrolled in via Workday Student, enabling tutoring sessions that are immediately relevant to current coursework without manual setup by the student.

Degree Progress Mentoring

Agents access degree audit and academic plan data from Workday Student to guide students on remaining requirements, course sequencing, and milestone completion β€” acting as an always-available academic advisor.

At-Risk Early Intervention

Real-time triggers from Workday Student at-risk flags activate proactive MentorAI outreach, connecting struggling students with targeted tutoring resources and support pathways before issues escalate.

Personalized Learning Pathways

Using academic standing, program of study, and course history from Workday Student, MentorAI constructs individualized learning pathways that adapt as student records are updated in the SIS.

Compliance-First Data Handling

All student data exchanged between Workday Student and MentorAI is governed by FERPA-compliant data policies. Data resides on institution-owned infrastructure with full audit trails and access controls.

Learning Outcome Feedback Loop

MentorAI session outcomes and competency signals are written back to Workday Student, enriching academic records with AI-assessed learning progress and supporting accreditation and reporting workflows.

Enabled Use Cases

24/7 Course Tutoring for Enrolled Students

Academic Affairs / Faculty

Students access MentorAI tutoring agents that are pre-loaded with their current Workday Student course enrollments. Agents provide subject-specific help, practice problems, and explanations aligned to active coursework at any hour.

AI-Assisted Academic Advising

Advising & Student Success

Advising offices deploy MentorAI agents that surface a student's degree audit, holds, and academic plan from Workday Student. Students get instant answers to advising questions, reducing advisor caseload for routine inquiries.

Proactive At-Risk Student Outreach

Student Retention & Success

When Workday Student flags a student as at-risk due to grade changes or attendance, MentorAI automatically initiates a personalized outreach conversation, offering tutoring resources and escalating to human advisors when needed.

New Student Onboarding and Orientation

Enrollment Management

Incoming students interact with a MentorAI onboarding agent that reads their Workday Student program enrollment and surfaces personalized orientation checklists, registration guidance, and campus resource recommendations.

Competency and Skills Tracking

Institutional Research & Accreditation

MentorAI assesses student competencies during tutoring interactions and writes structured skills signals back to Workday Student, supporting competency-based education programs and accreditation evidence collection.

Technical Requirements

Workday Student Prerequisites

  • Workday Student tenant on a supported release (2023 or later recommended)
  • Integration System User (ISU) with Student Academic Records and Enrollment security domains
  • OAuth 2.0 API client registered in Workday tenant
  • Workday REST API or Workday Extend access enabled
  • Webhook or Workday Business Process notification capability for real-time triggers

ibl.ai Platform Requirements

  • ibl.ai Agentic OS deployed on institution-controlled infrastructure (cloud or on-premise)
  • ibl.ai MentorAI license with Workday Student connector enabled
  • Minimum 4 vCPU / 16 GB RAM for Agentic OS integration layer (scales with user volume)
  • TLS 1.2+ for all data in transit between Workday and ibl.ai components
  • Institution-managed encryption keys for data at rest

Compliance and Governance

  • Signed FERPA data use agreement and data processing addendum with ibl.ai
  • Institutional data governance approval for student data fields shared with MentorAI
  • Privacy officer review of data minimization configuration
  • Audit logging enabled for all Workday Student data access events
  • Annual security review aligned with SOC 2 Type II controls

Frequently Asked Questions

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