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Claude Agents with Skills icon

Claude Agents with Skills

Deploy Anthropic's Claude with custom skills—intelligent agents that understand your organization and take action.

Claude Agents with Skills - Intelligent Enterprise AI

Leverage Anthropic's Claude—the most capable and safest AI assistant—with custom skills built on ibl.ai's AI Operating System. Create deeply intelligent agents for L&D, compliance, and operations, with full code ownership and zero vendor lock-in.

What This Is

Claude Agents represent a new paradigm in AI: models that can use tools, access real-time data, and take actions on behalf of users. With ibl.ai's AI Operating System, we help your organization deploy Claude agents equipped with custom 'skills'—specialized capabilities that connect to your enterprise systems via the Model Context Protocol (MCP). These agents understand your organizational context, respect your governance policies, and perform complex tasks that previously required human intervention. All configurations, skill definitions, and integration code belong entirely to your organization.

Department-Specific Claude Agents

Learning & DevelopmentDeploy training coaches that understand competency frameworks, certification requirements, and career pathways. Claude agents that build personalized learning plans, track skills-gap progress, and recommend next-best training from your catalog.
Compliance & RiskBuild compliance agents that monitor regulatory deadlines, track mandatory training completions, and assist with audit preparation. Skills include SOC 2/SOX/HIPAA checklist generation, policy interpretation, and automated evidence collection.
Human Resources / People OperationsCreate HR support agents that handle benefits inquiries, onboarding workflows, and policy questions. Claude agents equipped with skills to query your HRIS (Workday, SuccessFactors), check PTO balances, and guide employees through HR processes.
Sales EnablementDeploy sales coaching agents that provide product knowledge, objection handling, and competitive intelligence. Skills include CRM data retrieval, deal-stage analysis, proposal drafting, and training-completion verification.
IT Service DeskBuild IT support agents with skills to troubleshoot common issues, check ticket status, provision access requests, and guide employees through self-service resolution. Claude agents that integrate with ServiceNow, Jira, and your knowledge base.
Legal & ContractsCreate contract review agents that analyze terms, flag non-standard clauses, and compare against approved templates. Skills include NDA generation, policy lookup, and escalation to legal counsel for complex matters.
Operations & Supply ChainDeploy operations agents that track KPIs, surface anomalies, generate status reports, and coordinate cross-team workflows. Claude agents that pull data from ERP, BI platforms, and project management tools.
Customer SuccessBuild customer support agents with skills to analyze account health, surface renewal risks, draft response templates, and connect account managers with relevant training. Agents that understand NPS, churn signals, and expansion opportunities.

Claude Skills Architecture

Model Context Protocol (MCP) IntegrationSkills are built on Anthropic's MCP standard, enabling Claude to securely access your enterprise systems, databases, and APIs. Real-time data, not stale embeddings.
Tool DefinitionsEach skill is a precisely defined tool with input/output schemas, authentication, and error handling. Claude understands when and how to use each tool in conversation.
Skill CompositionAgents can combine multiple skills in a single interaction—query the HRIS, check the LMS, draft an email, and log to your CRM in one seamless workflow.
Constitutional AI SafetyClaude's native safety training is augmented with your organization's policies. Define what agents can and cannot do based on your compliance and data-handling standards.
Agentic LoopsClaude agents can reason through multi-step tasks, self-correct, and ask clarifying questions. True agency, not just single-turn responses.
Human Escalation ProtocolsDefine when agents must involve human experts. Compliance questions route to legal. Performance concerns connect to HR. Financial approvals go to managers.

Complete Ownership (No Lock-In)

MCP skill definitions and tool schemas in portable JSON/YAML
Claude system prompts and constitutional guidelines for your organization
Integration adapters for your HRIS, LMS, CRM, and enterprise systems
Deployment infrastructure as code (Terraform, Kubernetes, Docker)
Evaluation harnesses and quality assurance test suites
Training materials for your team to extend and maintain agents
All data remains in your environment—nothing sent to third parties

Engagement Model

Use Case Discovery (1-2 weeks):Identify high-impact agent opportunities across departments. Map existing workflows and pain points.
Skill Design Workshop (1-2 weeks):Define tool schemas, safety boundaries, and escalation protocols with your stakeholders.
Development Sprint (4-8 weeks):Build skills, integrate systems, configure Claude, and develop evaluation frameworks.
Pilot Deployment (2-4 weeks):Limited rollout with select teams. Gather feedback, tune prompts, and refine skills.
Training & Handoff:Comprehensive knowledge transfer so your team owns ongoing development and operations.

Security, Privacy & Governance

Claude API calls route through your infrastructure—no data in Anthropic's training
SOC 2/SOX/HIPAA-compliant architecture with role-based data access
Audit trails for every agent action and tool invocation
Data-handling controls prevent unauthorized access to sensitive employee information
Configurable content policies aligned with your corporate governance standards
Option for on-premises Claude deployment (Anthropic enterprise)

Example Claude Agent Scenarios

L&D: 'What certifications does my team need for Q3 compliance?' → queries HRIS → checks LMS completions → identifies gaps → drafts training plan
Onboarding: 'I'm a new hire starting Monday—what do I need to complete?' → queries HRIS → checks onboarding checklist → enrolls in mandatory training → schedules orientation
Sales: 'Prepare me for the Acme Corp renewal meeting' → pulls CRM data → analyzes account health → surfaces product usage → drafts talking points
IT: 'I can't access the VPN from my new laptop' → checks device provisioning → verifies credentials → walks through troubleshooting → escalates if unresolved
HR: 'How much PTO do I have left and what's the holiday schedule?' → queries HRIS → calculates balance → retrieves holiday calendar → suggests optimal dates

Why Claude + ibl.ai

Best-in-Class Reasoning:Claude excels at nuanced, contextual understanding essential for enterprise workflows. It reasons through complex problems, not just pattern matches.
Safety by Design:Anthropic's Constitutional AI approach means Claude is honest about limitations and refuses inappropriate requests—critical for compliance and data handling.
MCP Standard:Skills built on MCP are portable and future-proof. As the ecosystem evolves, your investments remain relevant.
Enterprise Expertise:ibl.ai brings deep understanding of L&D workflows, compliance governance, and HRIS/LMS integration. We speak your language.

Get Started

Architecture Consultation:Free 30-minute session to explore Claude agent opportunities for your organization.
Proof of Concept:Build one agent with 3-5 skills to demonstrate value before broader investment.
Enterprise Deployment:Full-scale Claude agent infrastructure across departments with comprehensive skill library.

What our partners say about us

Chris Gabriel

Chris Gabriel | Google

Lorena Barba

Lorena Barba | George Washington University

Dr. Juana Mendenhall

Dr. Juana Mendenhall | Morehouse College

Juile Diop

Juile Diop | MIT

Adam Tetelman

Adam Tetelman | Nvidia

Jason Dom

Jason Dom | American Public University System

Erika Digirolamo

Erika Digirolamo | Monroe College

David Flaten

David Flaten | SUNY

David Vise

David Vise | Modern States Education Alliance

Linda Wood

Linda Wood | ARM Institute (U.S. Department of Defense)

Chris Gabriel

Chris Gabriel | Google

Lorena Barba

Lorena Barba | George Washington University

Dr. Juana Mendenhall

Dr. Juana Mendenhall | Morehouse College

Juile Diop

Juile Diop | MIT

Adam Tetelman

Adam Tetelman | Nvidia

Jason Dom

Jason Dom | American Public University System

Erika Digirolamo

Erika Digirolamo | Monroe College

David Flaten

David Flaten | SUNY

David Vise

David Vise | Modern States Education Alliance

Linda Wood

Linda Wood | ARM Institute (U.S. Department of Defense)

Frequently Asked Questions