Here's this week's ibl.ai platform update: a short roundup of new platform features and innovations shaping how educators and learners use AI across their institutions.
Features
Chat Ratings
Instructors can now review learner satisfaction and agent performance through detailed chat rating analytics. This feature helps surface quality trends and supports continuous agent improvement.
Notifications
The ibl.ai platform includes a centralized notifications system that alerts instructors and admins to important events, new messages, and platform updates, all in one view.
Creating Google Docs with an Agent
Agents can now generate Google Docs directly from chat to create structured, shareable learning outputs such as summaries, templates, and reports.
Login Page Customizations
Tenant Admins can now fully personalize their login page, from titles and descriptions to logos, carousel images, and legal links, ensuring a cohesive branded experience for all users.
Innovation Spotlight
This week's innovation spotlight highlights how institutions, like Kaplan, continue to push the boundaries of personalization and institutional AI design.