Turn early alert signals into personalized AI mentoring — automatically, at scale.
EAB Navigate surfaces at-risk students through predictive analytics and advisor workflows. But identifying a student is only half the battle — timely, personalized support is what drives retention.
ibl.ai MentorAI bridges that gap. When Navigate flags a student, MentorAI deploys a purpose-built AI mentor that delivers targeted academic support, answers questions, and guides the student toward next steps — 24/7.
Your institution owns the AI agents, the data, and the infrastructure. No vendor lock-in, no black-box models — just compliant, scalable student support that works alongside your existing Navigate workflows.
The integration connects EAB Navigate's early alert and analytics layer to ibl.ai MentorAI's agent deployment engine. Risk signals and student context flow from Navigate into MentorAI, which provisions personalized agent sessions. Engagement data flows back to Navigate to close the loop for advisors.
Generates risk scores and alert triggers based on academic and behavioral signals
EAB Navigate Analytics PlatformReceives Navigate webhook events and maps student context to MentorAI agent parameters
ibl.ai Agentic OS REST API / Webhook HandlerDeploys and manages personalized AI mentor sessions scoped to each student's risk context and coursework
ibl.ai MentorAI on customer-owned infrastructurePushes MentorAI session summaries and escalation signals back into Navigate advisor notes and dashboards
EAB Navigate API + ibl.ai Reporting ConnectorDeploy MentorAI to your institution's cloud or on-premise environment. ibl.ai provides infrastructure-as-code templates for AWS, Azure, and GCP. Your team retains full ownership of agents, data, and compute.
Enable API access in your EAB Navigate instance and generate credentials for the ibl.ai integration middleware. Work with your EAB Navigate CSM to whitelist the MentorAI middleware endpoint.
Define which Navigate early alert categories (e.g., missed appointments, low grades, attendance) trigger which MentorAI agent personas. Configure agent scope, tone, and subject-matter focus per alert type.
Integrate your SIS (Banner, PeopleSoft, or Colleague) with ibl.ai to enrich MentorAI sessions with course enrollment, program, and academic standing data. This enables agents to deliver contextually accurate support.
Configure the ibl.ai reporting connector to push MentorAI session summaries, engagement metrics, and escalation flags back into EAB Navigate as advisor notes or case updates. Advisors see AI interactions in context.
Run a controlled pilot with a defined student cohort. Validate alert-to-agent trigger accuracy, session quality, and Navigate feedback loop integrity. Iterate on agent profiles before full institutional rollout.
When EAB Navigate raises an early alert, MentorAI automatically initiates a personalized support session for that student — no advisor manual handoff required. Intervention happens in minutes, not days.
MentorAI agents are scoped to each student's enrolled courses, risk factors, and academic history. Every interaction is relevant, contextual, and purpose-built — not a generic chatbot response.
MentorAI operates around the clock, ensuring students receive support when advisors are unavailable — evenings, weekends, and high-demand periods like midterms and finals.
Session summaries and escalation flags flow back into EAB Navigate automatically. Advisors stay informed of AI interactions without leaving their existing workflow.
Unlike SaaS AI tools, MentorAI runs on your infrastructure. Your institution owns the agent code, student interaction data, and model configurations — with zero vendor lock-in.
All student data processed by MentorAI stays within your institution's environment. ibl.ai's architecture is FERPA, HIPAA, and SOC 2 compliant, with no student data sent to third-party AI providers.
A first-year student misses two class sessions and Navigate raises an alert. MentorAI immediately engages the student with a check-in, surfaces relevant academic resources, and schedules a follow-up — all before an advisor needs to act.
Navigate identifies a student struggling in gateway courses like Calculus or English Composition. MentorAI deploys a subject-specific agent that provides tutoring, practice problems, and study strategies tailored to that course.
Advisors managing large caseloads use MentorAI as a first-response layer. Routine questions, resource navigation, and initial check-ins are handled by AI, freeing advisors for high-complexity cases.
Institutional retention teams use Navigate cohort data to trigger targeted MentorAI outreach campaigns for stop-out risk segments — delivering personalized re-engagement messages and academic pathway guidance.
Transfer students flagged in Navigate as high-risk for early departure receive MentorAI onboarding agents that guide them through academic requirements, campus resources, and degree planning in their first weeks.
See how ibl.ai deploys AI agents you own and control—on your infrastructure, integrated with your systems.