mentorAI for Your University's Website

Every admissions office hears the same questions from prospective students—What majors do you offer? When are the application deadlines? Are there scholarships available? What’s campus life like? These queries come up over and over, consuming valuable time from faculty and staff who often have to draft the same answers repeatedly. mentorAI is designed to change this dynamic. It’s an AI chatbot that answers prospective students’ questions instantly with 100% university-verified information. Trained entirely on your institution’s public website and internal documentation, mentorAI ensures responses are accurate and up-to-date. The result: applicants get fast, trustworthy guidance, while your faculty and admissions staff reclaim hours each week previously spent answering routine inquiries.

The Challenge: Repetitive Questions Overwhelming Admissions Teams

For universities, providing personalized attention to each applicant is important—but it’s difficult when the admissions inbox is flooded with the same FAQs. Staff find themselves writing out details on application requirements, deadlines, program offerings, financial aid, housing, and more, time and time again. This repetitive Q&A not only strains your team’s capacity, but it can also slow down response times for students. In today’s digital age, prospective students expect immediate answers. If they can’t quickly find information, they might grow frustrated or disengage. Admissions offices need a way to handle these common questions *at scale* without sacrificing accuracy or the personal touch for more complex, individual concerns.

The Solution: Instant, University-Verified Answers with mentorAI

mentorAI serves as a virtual admissions assistant, available 24/7 to answer questions on-demand. What sets mentorAI apart is that it’s *not* a generic chatbot pulling answers from the open web. Instead, it’s custom-trained on your university’s own content – from your official website pages to PDFs, guides, and other documentation you choose to include. This means every answer it provides is backed by your institution’s verified information and policies. The AI won’t “make up” answers or stray off-topic; it delivers responses that align with what your university has published, minimizing any risk of misinformation. With mentorAI embedded on your admissions site, prospective students can get answers in seconds, whether it’s midnight in their time zone or during a holiday break. They could ask about program specifics, application procedures, tuition and fees, scholarship criteria, housing options, campus amenities, and much more – and mentorAI will respond instantly, often even linking to the exact page or resource on your site where the information comes from. This keeps students engaged on your site (instead of searching elsewhere or inundating your email), and it frees your staff to focus on high-value tasks like personal outreach and application review. In short, mentorAI ensures that common questions never become roadblocks for eager applicants, while your team can concentrate on more individualized support.

Fordham University: Keeping Prospects Engaged with “Rambot”

One example of mentorAI in action is at Fordham University’s undergraduate admissions. On Fordham’s admissions webpage – specifically the [“What We’re Looking For”](https://www.fordham.edu/undergraduate-admission/apply/what-were-looking-for/) page – prospective students can interact with Fordham’s AI chatbot (fondly nicknamed “Rambot,” after the Fordham Rams). Rambot is trained on Fordham’s official admissions content, so it can explain key admission criteria, the university’s test-optional policy, and how Fordham approaches holistic application review in a friendly, conversational way. When a student asks about standardized tests, for instance, Rambot can clarify Fordham’s testing policy and even provide a quick link to the official Testing Policy page. If someone wonders what “holistic review” means in Fordham’s context, Rambot can summarize how the admissions committee considers each application in full – including academics, extracurriculars, personal qualities, and context – referencing Fordham’s own description of their holistic process. By providing these detailed answers on the spot, Rambot keeps prospective students engaged on Fordham’s site. Instead of leaving the page to search for answers or sending an email to admissions, students get what they need immediately. This not only improves the user experience for applicants, but also reduces the email volume and phone calls to the admissions office. Fordham’s staff can spend more time on meaningful interactions (like recruiting events or one-on-one meetings with students who have unique situations) rather than repeating facts available on the website. In essence, mentorAI (via “Rambot”) acts as an extension of the admissions team, ensuring that no question goes unanswered – and it does so with the exact phrasing and information Fordham wants to convey.

Syracuse University: 24/7 Guidance for Online and Adult Learners

Another great example comes from Syracuse University’s College of Professional Studies. This division serves many non-traditional students, online learners, and working adults pursuing degrees and certificates. They implemented mentorAI on their website to handle the wide range of inquiries that come from prospective students researching programs remotely. On the [College of Professional Studies](https://professionalstudies.syracuse.edu/) site, an AI chatbot is available to detail everything from online degree options and program formats to tuition costs, financial aid, and credit transfer policies. Because many Professional Studies students may be studying part-time or from different time zones around the world, having a 24/7 assistant is crucial. With mentorAI, Syracuse’s prospective students can ask at any hour, “What online programs do you offer in my field?” or “How does transferring credits work for this bachelor’s program?” and get an immediate, reliable answer. The chatbot might provide a quick overview of the relevant program and then direct the student to a detailed page (with a hyperlink) for further reading. It might explain the tuition breakdown or payment options for a certain certificate program, again pulling directly from Syracuse’s official content. This around-the-clock support means no one has to wait for business hours to get answers, allowing working professionals or international applicants to move forward in their decision-making without delay. For Syracuse’s staff, mentorAI handles the routine informational questions, so advisors and admissions counselors can dedicate more time to personalized advising, recruiting, and support. The College of Professional Studies effectively uses mentorAI to ensure consistent, on-demand communication with its audience, enhancing both recruitment and student satisfaction.

Seamless Integration – See mentorAI in Action

Worried that adding an AI assistant might be a complex project? mentorAI is designed to be easy to integrate into your existing website or systems. In fact, embedding mentorAI on your site can be done in a matter of minutes. We’ve put together a short demo to show just how straightforward it is: watch our [90-second embedding demo](https://docs.ibl.ai/instructor/embed) to see the process step-by-step. With a few snippets of code or via our platform’s plug-and-play tools, you can have mentorAI up and running on your admissions page, portal, or wherever students seek information. It’s flexible to your needs – whether you want a small chat bubble in the corner of your site or a fully integrated Q&A section, mentorAI can adapt to your design. Importantly, it works within your existing infrastructure and respects your data privacy needs. You maintain control over the content it’s trained on, and you can update its knowledge base anytime as your information changes (for example, new deadlines, new programs, policy updates, etc.). The integration is not only quick; it’s also secure and customizable to match your university’s branding and tone.

Ready to Empower Prospective Students (and Your Team)?

mentorAI is all about giving future students instant, credible answers while giving your team precious time back. It enhances the way universities communicate: students feel supported with immediate information, and staff are relieved from answering the same basic questions on repeat. In a competitive higher education landscape, providing quick and accurate info can make a positive impression on applicants deciding where to apply or enroll. It shows that your institution is responsive, innovative, and student-centered. If you’re ready to elevate your admissions support with an AI assistant, getting started is simple. You can try mentorAI through our self-service portal – just register at [mentorai.iblai.app](mentorai.iblai.app) – and have a basic version up and running. For a more customized or enterprise deployment, feel free to reach out to us directly. We invite you to send us a message (DM us on LinkedIn) or contact us through our [website](ibl.ai/connect) to discuss how mentorAI can be tailored for your university. Empower your prospective students to get the answers they need instantly, and empower your faculty and staff to focus on what they do best. With mentorAI handling the FAQs, everyone wins – students, staff, and the institution as a whole. Give your future students the mentor they need, and give your team the gift of time. mentorAI is ready to help your university make that happen.