Platform Architecture
The logical view of the platform, top to bottom β from the agents people interact with down to the systems your data already lives in. Every layer is independently swappable; click any layer to see what it is, why it matters, and how it works.
Agents
Autonomous task execution across the platform
ibl.ai Switchboard Layer
Routing
Request orchestration & MCP
Security & Guardrails
Role-based access control
LLMs (Model Agnostic)
GPT, Claude, Gemini, open-source β swappable
Ontological Layer
Structured knowledge, semantic relationships
Data Lake
Unified institutional data store
Apps & Data Silos
SIS, LMS, CRM, third-party systems