
AI and Enrollment Management
Harvard Graduate School of Education Β· Leadership in Strategic Enrollment Management 2026
At Harvard Graduate School of Education's intensive on Leadership in Strategic Enrollment Management, Miguel joined a panel on AI and enrollment management β moderated by Paul LeBlanc β alongside the founders of EdSights and Kai.
His throughline: a university should control its own code and data. ibl.ai deploys the platform β the agents and the ontology and data layers β inside the institution's infrastructure, with no gotcha where using your own data means talking to a vendor's servers.
The technical case: campus data sits in silos β the SIS, CRM, and LMS β and MCP connectors (the standard Anthropic introduced, Google adopted, and the Linux Foundation now stewards) translate plain English into API calls. Agents ground themselves in live student data, and their skills are written in English β no code, no flowchart diagrams.
Deployments are progressively useful: Syracuse's Clementine navigator started with easily accessible materials and connected more systems phase by phase, useful from day zero. At West Coast University, a screen-aware agent guides nursing students through the LMS at night, when no employee is on shift β transparently disclosed as AI, with strong usage and satisfaction.
On economics, Miguel walked through the information asymmetry between $20-per-user-per-month list pricing and developer token pricing that converges on the cost of electricity. A SUNY IITG team used that knowledge to turn a six-figure multi-vendor quote into roughly $30K, and Syracuse deployed against APIs in its own infrastructure instead of per-seat plans β avoiding well into eight figures.
On workforce fears, his answer: AI's efficiency lets an institution do the same job with fewer people or do a drastically bigger job with the same people. Leadership's role is to make adoption evolutionary β the training, the professional cover, and the unified data layer that let staff spend their time transforming students instead of fishing data out of silos.
Other speakers
Paul LeBlancModerator Β· former President, Southern New Hampshire University

Claudia RecchiCo-Founder & Co-CEO, EdSights

Lungile TshumaCo-Founder & CEO, Kai







































