Delete Your ibl.ai Account

This page lets users of apps published by ibl.ai — including ibl.ai, Agentic OS, Agentic LMS, Agentic Video, Agentic Content, and Agentic Credentials — request deletion of their account and associated data. To request deletion, email support@iblai.zendesk.com with the email address tied to your account.

Steps to Request Account Deletion

What Data Is Deleted

We permanently delete your username, email address, and profile information.

What Data Is Retained

Records we are legally required to keep — such as billing, tax, and security logs — are retained in backups for up to 90 days, then permanently purged.

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Delete Your Account

We're sorry to see you go, and we're sorry if anything about your experience fell short. There's no form to fill out and no demo to sit through — just send our team a quick note and we'll personally take care of deleting your account and your data. We'd also genuinely welcome the chance to hear what we could have done better.

Request account deletion

Choose your app and enter the email address tied to your account. We'll open a pre-filled message to our support team — just hit send and we'll handle the rest.

Use the same email address you sign in with so we can locate your account.

Email support to delete my accountOpens a pre-filled message to support@iblai.zendesk.com

Enter a valid email address above to pre-fill your request. You can also email support@iblai.zendesk.com directly.

This deletion request applies to accounts created with ibl.ai (the developer of the app listed above). Reach out any time — a real person on our team will follow up.

Response time

We reply within one business day and complete deletion within 30 days.

Other questions

Contact our team

Data we delete

Your username, email address, and profile information are permanently deleted.

Data we may keep

Records we are legally required to retain — such as billing, tax, and security logs — are kept for up to 90 days in backups, then purged. We never use them for any other purpose.

How it works

1

Send your request

Pick your app, add your account email, and email support@iblai.zendesk.com using the button above.

2

We verify it's you

Our team confirms the request comes from the account owner so no one else can delete your data.

3

Your data is deleted

We delete your account and personal data within 30 days and email you to confirm it's done.

Frequently Asked Questions

Is account deletion permanent?

Yes. Once deleted, your account and personal data cannot be recovered. If you think you may return, consider exporting your data first.

How long does it take?

We reply within one business day and complete deletion within 30 days. Backup copies are fully purged within 90 days.

Can I delete only some of my data?

Yes. If you'd like to remove specific data without closing your account, just say so in your email and our team will help.

Which apps does this cover?

Any app published by ibl.ai, including ibl.ai, Agentic OS, Agentic LMS, Agentic Video, Agentic Content, and Agentic Credentials. Select your app in the request above.

Will this cancel my subscription?

Deleting your account ends any active subscription. Mention billing questions in your email and we'll make sure everything is settled.

Need help instead of leaving?

We'd love the chance to fix what went wrong. Reach out at support@iblai.zendesk.com and we'll do our best to help.