What are Claude Agents with Skills?

Claude Agents are AI assistants powered by Anthropic's Claude that can execute complex, multi-step tasks using custom 'skills'—specialized capabilities like querying your SIS, searching research databases, or drafting communications. On ibl.ai, these agents access campus data securely via MCP protocols.

How are Claude Agents different from chatbots?

Unlike simple chatbots, Claude Agents can reason through complex problems, access real-time data from multiple systems, and take actions (with appropriate permissions). They maintain context across conversations and can handle nuanced academic queries that require institutional knowledge.

What skills can Claude Agents learn?

Skills are modular capabilities you define. Examples include: querying student records, searching the course catalog, checking degree requirements, finding research publications, booking appointments, drafting recommendation letters, and analyzing enrollment trends. ibl.ai provides a library of higher-ed skills.

How do Claude Agents maintain privacy and security?

Agents operate within ibl.ai's policy engine with role-based access controls. They only access data the user is authorized to see, all interactions are logged, and sensitive fields can be masked. Agents can be scoped to specific tasks and user populations.

Can we customize Claude's behavior for our institution?

Yes. You control the agent's persona, knowledge base, available skills, and guardrails. The agent can be trained on your policies, terminology, and processes. All customizations are versioned and auditable.

Interested in an on-premise deployment or AI transformation? Call or text 📞 (571) 293-0242

Claude Agents with Skills

Deploy Anthropic's Claude with custom skills—intelligent agents that understand your agency and take action.

Sector:

Your Code. Your Data.Full ownership, zero vendor lock-in

Any LLM, Your ChoiceWorks with all major providers

85% Lower CostSignificantly cheaper at scale

AI TransformationPre-existing and custom agents

Claude Agents with Skills - Intelligent Government AI

Leverage Anthropic's Claude—the most capable and safest AI assistant—with custom skills built on ibl.ai's AI Operating System. Create mission-ready agents for workforce development, program management, and citizen services, with full code ownership and zero vendor lock-in.

What This Is

Claude Agents represent a new paradigm in AI: models that can use tools, access real-time data, and take actions on behalf of users. With ibl.ai's AI Operating System, we help your agency deploy Claude agents equipped with custom 'skills'—specialized capabilities that connect to your agency systems via the Model Context Protocol (MCP). These agents understand your mission context, respect classification and clearance policies, and perform complex tasks that previously required staff intervention. Deployable in GovCloud, on-prem, or IL4/IL5 enclaves. All configurations, skill definitions, and integration code belong entirely to your agency.

Mission-Specific Claude Agents

Workforce Development & TrainingDeploy training coaches that understand position classifications, mandatory training requirements, and career progression pathways. Claude agents that build personalized development plans, track certification compliance, and recommend next-best training from approved catalogs.

Compliance & Audit ReadinessBuild compliance agents that monitor NIST 800-53 controls, track mandatory training completions, and assist with IG audit preparation. Skills include NIST 800-53 control mapping, evidence collection, and POA&M management.

Human Capital ManagementCreate HR support agents that handle benefits inquiries, onboarding workflows, and policy questions for federal/state employees. Claude agents equipped with skills to query USA Staffing or DCPDS, check leave balances, and guide employees through HR processes.

Grants & Program ManagementDeploy program agents that track grant deadlines, monitor performance metrics, and assist with reporting requirements. Skills include budget reconciliation, compliance checklist generation, and automated status briefings.

Citizen Services & Case ManagementBuild citizen-facing agents with skills to check eligibility, provide program guidance, track case status, and route inquiries to appropriate offices. Claude agents that integrate with ServiceNow Gov and Salesforce Government Cloud.

Contracting & ProcurementCreate acquisition support agents that analyze requirements, review solicitations, check FAR/DFARS compliance, and draft market research documentation. Skills include price analysis, past-performance lookup, and milestone tracking.

Intelligence & AnalysisDeploy analytical agents that synthesize reports, identify patterns across data sources, generate briefing summaries, and maintain clearance-aware access controls. Agents that operate within your classification boundaries.

Interagency CoordinationBuild coordination agents with skills to track shared initiatives, align reporting timelines, surface cross-agency dependencies, and draft communication between program offices. Agents that understand OMB requirements and congressional reporting cycles.

Claude Skills Architecture

Model Context Protocol (MCP) IntegrationSkills are built on Anthropic's MCP standard, enabling Claude to securely access your agency systems, databases, and APIs. Real-time data, not stale embeddings.

Tool DefinitionsEach skill is a precisely defined tool with input/output schemas, authentication, and error handling. Claude understands when and how to use each tool in conversation.

Skill CompositionAgents can combine multiple skills in a single interaction—query the HRIS, check the LMS, draft a briefing, and log to your case management system in one seamless workflow.

Constitutional AI Safety + Classification ControlsClaude's native safety training is augmented with your agency's policies and classification requirements. Define what agents can and cannot do based on clearance level, need-to-know, and data classification.

Agentic LoopsClaude agents can reason through multi-step tasks, self-correct, and ask clarifying questions. True agency, not just single-turn responses.

Human Escalation ProtocolsDefine when agents must involve human experts. Classification questions route to security officers. Legal concerns connect to OGC. Program decisions go to mission owners.

Complete Ownership (No Lock-In)

MCP skill definitions and tool schemas in portable JSON/YAML

Claude system prompts and constitutional guidelines for your agency

Integration adapters for your HRIS, LMS, case management, and agency systems

Deployment infrastructure as code (Terraform, Kubernetes, Docker) — GovCloud/IL4/IL5 ready

Evaluation harnesses and quality assurance test suites

Training materials for your team to extend and maintain agents

All data remains in your environment—nothing sent to third parties

Engagement Model

Use Case Discovery (1-2 weeks):Identify high-impact agent opportunities across directorates and programs. Map existing workflows and pain points.

Skill Design Workshop (1-2 weeks):Define tool schemas, safety boundaries, classification controls, and escalation protocols with your stakeholders.

Development Sprint (4-8 weeks):Build skills, integrate systems, configure Claude, and develop evaluation frameworks.

Pilot Deployment (2-4 weeks):Limited rollout with select programs or directorates. Gather feedback, tune prompts, and refine skills.

Training & Handoff:Comprehensive knowledge transfer so your team owns ongoing development and operations.

Security, Privacy & Governance

Claude API calls route through your infrastructure—no data in Anthropic's training; air-gap deployment available

NIST 800-53 aligned architecture with NIST 800-53 controls and clearance-aware access

Audit trails for every agent action and tool invocation — IG-ready logging

Classification-aware data handling prevents unauthorized disclosure

Configurable content policies aligned with your agency's acceptable-use and data-handling directives

Deployable in GovCloud, on-prem, or IL4/IL5 enclaves (Anthropic enterprise)

Example Claude Agent Scenarios

Training: 'What mandatory certifications is my team missing for Q3?' → queries HRIS → checks LMS completions → identifies gaps → drafts compliance remediation plan

Onboarding: 'I'm a new GS-13 analyst—what do I need to complete?' → queries HR system → checks onboarding checklist → enrolls in mandatory training → schedules CAC pickup

Citizen Services: 'What is my application status?' → checks case management system → verifies identity → retrieves status → explains next steps → routes to caseworker if needed

Procurement: 'Prepare the market research for the IT modernization contract' → pulls requirements → searches past performance → analyzes pricing data → drafts acquisition documentation

Reporting: 'Generate the quarterly program performance briefing' → queries program data → calculates KPIs → compares against targets → drafts slide narrative → flags exceptions

Why Claude + ibl.ai

Best-in-Class Reasoning:Claude excels at nuanced, contextual understanding essential for government workflows. It reasons through complex regulatory and policy questions, not just pattern matches.

Safety by Design:Anthropic's Constitutional AI approach means Claude is honest about limitations and refuses inappropriate requests—critical for classification handling and data security.

MCP Standard:Skills built on MCP are portable and future-proof. As the ecosystem evolves, your investments remain relevant.

Government Expertise:ibl.ai brings deep understanding of federal workflows, federal security governance, and agency-specific systems. We speak your language.