Request a Feature
Have an idea that would make ibl.ai better? We'd genuinely love to hear it. There's no form to fill out and no demo to sit through — just send our product team a quick note describing your idea, and a real person will follow up.
Request a feature
Choose your app, add your email, and describe your idea. We'll open a pre-filled message to our product team — just hit send and we'll take it from there.
We'll use this to follow up and to let you know if we build it.
Optional — you can also add this in the email we open for you.
Enter a valid email address above to pre-fill your request. You can also email support@iblai.zendesk.com directly.
This goes straight to the ibl.ai product team. We read every request and weigh it against our roadmap and customer demand.
Support
support@iblai.zendesk.comResponse time
We reply within one business day and review every request.
Other questions
Contact our teamWhat helps us most
The problem you're trying to solve, how you'd use the feature, and how often it would help you.
Every idea is reviewed
We weigh each request against our roadmap and customer demand, then follow up on what's planned.
How it works
Share your idea
Pick your app, describe the feature, and email support@iblai.zendesk.com using the button above.
We review it
Our product team evaluates the idea against the roadmap and demand from other customers.
We follow up
We let you know whether it's planned and keep you posted as it progresses.
Frequently Asked Questions
What makes a strong feature request?
Focus on the problem you're trying to solve, not just the solution. Tell us how you'd use it and how often it would help.
Will my idea get built?
We can't build everything, but we read every request. Ideas with clear value and broad demand move up the roadmap.
Can I request a custom integration?
Yes. Mention the system you'd like to connect and we'll route your request to the right team.
Which apps can I suggest features for?
Any app published by ibl.ai, including ibl.ai, Agentic OS, Agentic LMS, Agentic Video, Agentic Content, and Agentic Credentials. Select your app in the form above.
Will I hear back?
Yes. We follow up on whether the feature is planned and keep you posted as it develops.
Found a bug instead?
If something is broken rather than missing, head to our bug report page.