Case Study
An Event Assistant for the Universal “AI for Health” Summit
How the MedStar Health–Georgetown AI CoLab and DAIMLAS gave summit attendees a conversational guide to a full multi-venue program — built on ibl.ai and tuned to the event’s own agenda.
A summit runs on a compressed clock, and the same questions arrive hundreds of times — when, where, is it included, how do I join remotely. The summit answered them with a purpose-built assistant instead of a static FAQ page.
Summit-wide
Grounded in the full program
Agenda-aware
Sessions, speakers, timing
In-person + virtual
Both attendance paths covered
Post-event
Workshops and follow-ups signposted
A joint center, a summit, and a very full program
The AI CoLab is a joint collaborative center between MedStar Health and Georgetown University Medical Center, focused on artificial-intelligence healthcare research and education. Its Universal “AI for Health” Summit, chaired by Dr. Nawar Shara and Joseph Wehbe, spanned sessions, mixers, and virtual workshops across a campus.
The brief was practical: reduce friction for participants and lighten the load on organizers by giving instant, authoritative answers about the agenda, logistics, and session content — whenever and wherever the questions came up.
A live guide, not another FAQ
The assistant was built to answer at any level of detail and to hand people the specific fact they needed, in seconds — the difference between a document someone has to search and an answer someone receives.
Agenda without the scavenger hunt
Ask by session name, number, or time — “When does Panel 2 start?” — and get start and end time, day and date, and where to go.
Location that is actually specific
When a session sat at the AI CoLab at Georgetown University Medical Center, the assistant said so — down to the building and program context.
Session substance, not just logistics
Official titles, speakers, themes, and timing, with smart follow-ups — a faster way to match interests to the right experts and conversations.
What's included, plainly
Exact mixer window, that it was in person, that it was included with the ticket, and that no separate sign-up was needed.
Virtual attendance, step by step
Remote participants learned the Zoom link is emailed after Eventbrite registration is complete — so nobody guessed at how to join.
Momentum after the last session
The assistant highlighted the follow-on virtual workshops and flagged that they required separate registration.
Before, during, and after
An event assistant earns its place by being useful at three different moments, each with a different question behind it.
Before — orientation
Preview the agenda, identify priority sessions, confirm where things are held on the Wisconsin Avenue campus, and check practical details like parking, so arrival is smooth.
During — digital concierge
Rapid-fire where, when, and who questions get answered instantly, so attendees spend their time learning and connecting instead of searching.
After — continuity
Clear guidance on the follow-on virtual workshops, including the separate registration, keeps the learning going well past the main summit days.
Attendees get certainty
Accurate times, locations, and inclusions remove the low-grade anxiety and last-minute confusion that follow a packed multi-venue agenda.
Organizers get their time back
With routine questions handled instantly, staff focus on execution and genuinely high-touch needs instead of inbox triage.
Information stays consistent
Everyone receives the same up-to-date details, so no two channels give conflicting answers about the same session.
Give your next event its own assistant
Grounded in your agenda, your venues, and your registration rules — answering in seconds, on any model, deployed wherever your data needs to live.