Healthcare AI

HIPAA-ready AI inside your walls for Hospitals and Health Systems

Clinical documentation, prior authorization, coding and care coordination agents on an AI operating system your health system owns: hosted, in your own cloud, or fully air-gapped. On ibl.ai you own all the code and the data, run it model-agnostic across any LLM, and pay with no per-seat pricing — so you can deploy anywhere, from your own cloud to a fully air-gapped network. No need to choose build vs. buy — you get both.

1.6M+Platform Users
400+Organizations
Syracuse UniversitySUNYGoogleNVIDIAMicrosoftOpenAIKaplan

“ibl.ai does amazing work and are great people.”

Paul LeBlanc, former President and CEO, Southern New Hampshire University
Don’t take our word for it?See what our partners say →
We host itStart at $0 on the ibl.ai cloudFree tier with renewable monthly credits, no credit card, usage-based from there. Move to your own infrastructure anytime, nothing to rebuild.Hosted deploymentSee pricing
You own itTake the whole codebaseBackend and infrastructure under a perpetual license, so you own all the code and the data. Your cloud, on-premise or air-gapped, under your control.Full code license
ibl.ai: the agent operating system you run yourself

Where does PHI go when you use AI?

A managed AI vendor can sign a BAA and promise to protect PHI on its own cloud. It cannot hand you the source code, let you choose the model, or keep PHI off its servers. ibl.ai is built so the health system holds all three.

Where PHI goesibl.aiStays inside your network: your data center, your VPC, or an air-gapped environment next to the EHRA managed AI vendor (ChatGPT Enterprise, Copilot, Claude for Enterprise)Leaves your network for the vendor's cloud, governed by the vendor's BAA and terms
Which modelsibl.aiAny model: Claude, GPT, Gemini, Bedrock, or open weights on your own GPUs so PHI never reaches a model provider. Switch per agent, anytime.A managed AI vendor (ChatGPT Enterprise, Copilot, Claude for Enterprise)The vendor's own models, on the vendor's roadmap
Who owns the codeibl.aiThe health system: a perpetual Full Code License to the complete platformA managed AI vendor (ChatGPT Enterprise, Copilot, Claude for Enterprise)The vendor; you rent access to it
Pricing shapeibl.aiA flat license or usage. No per-seat fees, so every clinician, coder and front-desk employee can use it.A managed AI vendor (ChatGPT Enterprise, Copilot, Claude for Enterprise)Per seat, per month, whether or not the clinician logs in
Audit and PHI access loggingibl.aiEvery PHI access and agent action logged on systems your compliance team controls, with minimum-necessary access by roleA managed AI vendor (ChatGPT Enterprise, Copilot, Claude for Enterprise)The vendor's logs, on the vendor's retention schedule
What you keep if you leaveibl.aiEverything: the code, the data, the agents and their memory, still running beside the EHRA managed AI vendor (ChatGPT Enterprise, Copilot, Claude for Enterprise)An export, if the contract allows one

MCP Architecture Guide for Healthcare

How to connect your healthcare systems (EHR, LMS, credentialing, patient portals) to AI agents — with HIPAA compliance.

Read the Guide

What is an AI-native hospital or health system?

An AI-native hospital or health system is an organization intentionally designed around artificial intelligence as a foundational capability, integrating clinicians and intelligent systems across clinical documentation, care coordination, revenue cycle, research and administration, while keeping patient care the mission. On ibl.ai you own all the code and the data, so protected health information never leaves your own network.

An AI-enabled health system runs a pilot per department — a scribe here, a chatbot there. An AI-native one designs documentation, care coordination and revenue cycle around agents that share one institutional context, from the single practice to the whole network.

The systems of record are the EHR and the interfaces around it: Epic, Cerner or athenahealth, reached through FHIR and HL7, plus the scheduling, practice management and billing systems that carry the claim.

HIPAA is the binding constraint, with Joint Commission accreditation on top for hospitals. A BAA governs a vendor's access to PHI; owning the stack removes the third-party access the BAA exists to govern.

The book's operations, governance, research and infrastructure pillars carry over to a health system; its teaching pillar becomes clinical and continuing medical education. See The AI-Native University.

10 courses

AI Courses for Healthcare

Practitioner training grounded in primary sources. Each course publishes its full design — module outline, learning outcomes, assessment, and the regulations it cites. Request access to run one with your cohort.

MED-1Foundational

HIPAA-Compliant AI: PHI, BAAs, and Where the Data Lives

What HIPAA actually requires of an AI deployment — the BAA analysis, Security Rule safeguards, minimum necessary, and the architecture that keeps PHI inside your boundary.

5.5 hours across 8 modules8 modules
MED-2Intermediate

Clinical Documentation with AI: Ambient Notes and Review

Deploy ambient documentation safely — accuracy in clinical language, the attestation requirement, note bloat, and measuring whether it returns clinician time.

5.5 hours across 8 modules8 modules
MED-3Intermediate

Medical Coding with AI: ICD-10, CPT, and Denial Prevention

AI-assisted coding that improves accuracy rather than just speed — code suggestion, documentation gap detection, denial prevention, and staying clear of upcoding.

5.5 hours across 8 modules8 modules
MED-4Intermediate

Prior Authorization Automation with AI Agents

Compress the highest-friction administrative process in healthcare — payer requirement lookup, packet assembly, status tracking, and appeal drafting.

5 hours across 8 modules8 modules
MED-5Intermediate

Patient Education Agents: Health Literacy and Safety

Patient-facing AI that explains conditions and discharge instructions safely — reading level, language access, scope boundaries, and symptom escalation.

5 hours across 8 modules8 modules
MED-6Advanced

AI in Clinical Decision Support: Evidence, Limits, and Liability

Deploy clinical decision support responsibly — evidence grounding, automation bias, transparency obligations, and where liability actually lands.

6 hours across 8 modules8 modules

How ibl.ai compares

ibl.ai
Model choice
Any LLM — Claude, GPT, Gemini, Llama or open-source. Switch anytime.
Locked to Anthropic Claude models
Autonomous agents
Production-ready agents out of the box — plus the tools to build your own.
Chat assistant — you build & host your own agents
Privacy & ownership
100% self-hosted — private LLMs included. You own all the code, data & models.
Runs on Anthropic's cloud — your data leaves your walls
Cost at scale
Up to 85% lower — intelligent routing across providers, no per-seat lock-in.
Per-seat & per-token SaaS pricing
Delivery & services
Our engineers work with you to connect your data sources and build your agents.
Self-serve docs & standard support tiers

The Agentic AI Operating System for Healthcare

ibl.ai gives hospitals, health systems, clinics and payers their own Agentic AI Operating System: the platform behind Agentic OS, Agentic Vibe and Agentic LMS, deployed where you decide and owned outright.

PHI never leaves the environment you control. Any model answers, including open-weight models on your own GPUs, and no AI vendor's pricing or roadmap decides your clinical tooling.

Which healthcare systems do the agents connect to?

EHR and EMR

Epic, Oracle Health (Cerner) and MEDITECH, exposed to agents through HL7 FHIR and MCP servers the health system owns.

Agents answer from the chart and the approved protocol, with the citation, under minimum-necessary access.

Revenue cycle, billing and schedulingClaims, billing, eligibility and scheduling systems, so agents can check where an authorization or a claim stands and what a payer requires, without copying the data out.
Policies, documents and HRPolicy and procedure libraries, formularies, document stores and the HRIS, so agents know who someone is, what role they hold and which approved guidance applies.
Identity and secure messagingOkta, Microsoft Entra ID and SAML, plus secure messaging. Every agent call carries the person's own identity, and role-based access is administered by your team, not the vendor.

What do healthcare AI agents actually do?

Clinical support and documentation

Note drafting, chart summaries and protocol lookup for clinician review, grounded in your approved resources.

Agents assist documentation; they do not diagnose, and the clinician makes every clinical decision.

Patient education and care coordinationPlain-language discharge instructions, condition and medication explanations, referral tracking and follow-up scheduling, so fewer patients fall through gaps between departments.
Prior authorizationPayer requirement lookup, request assembly, status tracking and appeal drafting, with every answer cited to the payer policy and the chart.
Medical coding and billingICD-10 and CPT code suggestions for coder review, documentation gap checks and denial follow-up, without sending claims data to a third party.
Compliance and policy Q&AConsistent answers on HIPAA, HITECH and internal policy across every site and shift, plus audit preparation and a complete log of what was asked and answered.
IT help deskEHR access, password resets and troubleshooting around the clock, so the IT team spends its time on the problems that need a person.
Workforce developmentOnboarding, credentialing walkthroughs and role-based learning paths for clinical and administrative staff, on the same platform.

How does a health system keep control of PHI and models?

PHI stays in your environmentRun in your own data center, your VPC, or an air-gapped network with no internet path at all. The same code runs in every posture, and PHI stays where your compliance team says it lives.
Model choice, per agentClaude, GPT, Gemini and Bedrock models, or open-weight models on your own GPUs so PHI never reaches a model provider. Switch an agent's model without rewriting the agent.
Full code ownershipA perpetual Full Code License to the complete platform. If priorities, budgets or vendors change, the agents keep running on infrastructure the health system controls.
Built for HIPAA programsMinimum-necessary access by role, audit logs for every PHI access and agent action, and data that stays inside your environment, so the platform fits the HIPAA and BAA program you already run.

How can a health system run ibl.ai?

HostedWe run it on our managed cloud. Start in days in a dedicated tenant, and move inside your network later without a rewrite.
On-premise or your cloudYour servers or your VPC. Your team operates the stack next to the EHR, and our engineers deploy and harden it with you.
Air-gappedA sealed network with no internet path and the models included, for environments where PHI may not touch an outside service.

What services come with the platform?

AI transformationForward-deployed engineers work inside your environment: workflow analysis, data unification over MCP servers you own, and custom agents with defined roles and PHI boundaries.
Studio productionTraining courses, mobile and avatar video produced in our New York studio for clinical and compliance programs that need more than a policy document.
EnablementOffice hours, playbooks and coaching so your informatics and IT teams run and extend the agents independently once the engagement ends.

What does it cost, and who owns it?

Flat licensing, no per-seat feesA flat fee for the whole organization, or usage-based pricing, instead of a per-clinician bill that grows with headcount whether or not anyone uses the seat.
Full code ownershipYou own the complete platform. Host it on your infrastructure or ours. If you ever leave, the agents keep running and your patient data stays yours.
Proven at scaleReferences available from organizations already running the platform, with Google, NVIDIA and Microsoft among the partners.

How do we start?

Organization assessmentA free 30-minute session to map where agents remove work first: documentation, prior authorization, coding or the help desk.
PilotDeploy agents in one department or service line, on the hosting posture you choose, and measure the result before a wider commitment.
Organization-wide deploymentThe full platform across the health system, with the agent library, the integrations and the engineering support to run it.

What our partners say about us

Chris Gabriel

Chris Gabriel | Google

Lorena Barba

Lorena Barba | George Washington University

Dr. Juana Mendenhall

Dr. Juana Mendenhall | Morehouse College

Juile Diop

Juile Diop | MIT

Adam Tetelman

Adam Tetelman | Nvidia

Jason Dom

Jason Dom | American Public University System

Benjamin Breyer

Benjamin Breyer | Columbia University

Ken Fujiuchi

Ken Fujiuchi | SUNY

Erika Digirolamo

Erika Digirolamo | Monroe College

David Flaten

David Flaten | SUNY

David Vise

David Vise | Modern States Education Alliance

Linda Wood

Linda Wood | ARM Institute (U.S. Department of Defense)

Chris Gabriel

Chris Gabriel | Google

Lorena Barba

Lorena Barba | George Washington University

Dr. Juana Mendenhall

Dr. Juana Mendenhall | Morehouse College

Juile Diop

Juile Diop | MIT

Adam Tetelman

Adam Tetelman | Nvidia

Jason Dom

Jason Dom | American Public University System

Benjamin Breyer

Benjamin Breyer | Columbia University

Ken Fujiuchi

Ken Fujiuchi | SUNY

Erika Digirolamo

Erika Digirolamo | Monroe College

David Flaten

David Flaten | SUNY

David Vise

David Vise | Modern States Education Alliance

Linda Wood

Linda Wood | ARM Institute (U.S. Department of Defense)

Frequently Asked Questions

Bring us a hard problem. Keep the code.

Run Healthcare AI on your own terms

Start free on our cloud today, or take the whole codebase into your own infrastructure. Either way our engineers work alongside your team, and you own all the code and the data.

ibl.ai is family-owned and operated from New York, NY — a U.S.-headquartered, domestically-owned long-term partner, not a vendor that sells licenses and moves on. · SOC 2 Type II certified

Private AI you own — for healthcare

Run a self-hosted, private LLM platform on your own servers — on-premise or air-gapped. You own the code, data, and models, with no per-seat fees.