AI Agents
Building, deploying, and managing autonomous AI agents for workflow automation, customer support, internal operations, and more.
AI agents represent the next evolution in enterprise automation—intelligent systems that can reason, plan, and take action autonomously. Unlike simple chatbots, AI agents handle complex multi-step tasks across customer support, internal operations, data analysis, and specialized workflows. Discover how agentic AI is transforming how organizations operate.
523 articles in this category
Vocational School Marketing: Strategies for Increasing Enrollment
Marketing strategies designed specifically for vocational and trade schools to increase enrollment and reach working adults.
What Does CRM Stand for in Education? A Complete Guide
A complete explanation of CRM in the education context, how it differs from business CRM, and how institutions can leverage it effectively.
What Is AI Orchestration? A Complete Guide for 2026
A comprehensive explanation of AI orchestration, how it works, why it matters, and how organizations can implement it effectively.
Workflow Automation in Higher Education: Complete Guide for 2026
A complete guide to workflow automation in higher education, covering admissions, student services, academic affairs, and administration.
ibl.ai Platform Updates — Week of January 30, 2026
Weekly platform update for the week of January 30, 2026, covering new features across Data Manager, ibl.ai, and skillsAI—including MCP Analytics, Search MCP, RBAC Enrollment Managers, Team Management, Groups, Agent Editor, External Credentials, and Code Interpreter.
Union Theological Seminary × ibl.ai: A Values-Driven Partnership to Explore Ethical AI in Theological Education
Union Theological Seminary and ibl.ai have launched a values-driven partnership to explore how AI can serve ethical, mission-aligned theological education—connecting with existing systems like Moodle and Formstack through a phased, human-in-the-loop approach that prioritizes student privacy, institutional control, and leadership oversight.
Students as Agent Builders: How Role-Based Access (RBAC) Makes It Possible
How ibl.ai’s role-based access control (RBAC) enables students to safely design and build real AI agents—mirroring industry-grade systems—while institutions retain full governance, security, and faculty oversight.
AI Equity as Infrastructure: Why Equitable Access to Institutional AI Must Be Treated as a Campus Utility — Not a Privilege
Why AI must be treated as shared campus infrastructure—closing the equity gap between students who can afford premium tools and those who can’t, and showing how ibl.ai enables affordable, governed AI access for all.
Pilot Fatigue and the Cost of Hesitation: Why Campuses Are Stuck in Endless Proof-of-Concept Cycles
Why higher education’s cautious pilot culture has become a roadblock to innovation—and how usage-based, scalable AI frameworks like ibl.ai’s help institutions escape “demo purgatory” and move confidently to production.
AI Literacy as Institutional Resilience: Equipping Faculty, Staff, and Administrators with Practical AI Fluency
How universities can turn AI literacy into institutional resilience—equipping every stakeholder with practical fluency, transparency, and confidence through explainable, campus-owned AI systems.
From Hype to Habit: Turning “AI Strategy” into Day-to-Day Practice
How universities can move from AI hype to habit—embedding agentic, transparent AI into daily workflows that measurably improve student success, retention, and institutional resilience.
Building a Vertical AI Agent for Continuing Education: Serving Lifelong Learners
Continuing education serves learners with different needs than traditional students. A purpose-built AI agent can provide the flexibility these learners require.
Building a Vertical AI Agent for Student Assessment: Faster Feedback, Deeper Learning
Assessment and feedback drive student learning. A purpose-built AI agent can accelerate feedback cycles while maintaining academic integrity and instructor judgment.
University IT AI Agent: Better Service, Smarter Operations
University IT supports thousands of users with diverse needs. A purpose-built AI agent can resolve routine issues instantly while helping IT staff focus on complex problems and strategic initiatives.
University Procurement AI Agent: Efficiency Without Shortcuts
University procurement balances compliance with service. A purpose-built AI agent can streamline purchasing while maintaining the controls that protect institutions.
Building a Vertical AI Agent for Housing and Residential Life: Community Building, Not Just Room Assignment
Residential life shapes the student experience. A purpose-built AI agent can handle operational complexity so staff can focus on community building.
Building a Vertical AI Agent for Research Administration: Freeing Researchers to Research
Research administration consumes researcher time that could go toward discovery. A purpose-built AI agent can handle compliance, reporting, and coordination so faculty can focus on the work that matters.
From Survival to Sustainability: An AI Strategy for Institutional Resilience
How small and mid-sized colleges can move from survival to strategy by using agentic AI to extend capacity, launch professional and non-credit programs, and preserve institutional mission and identity.
University Cybersecurity AI Agent: Intelligent Defense at Scale
Universities face sophisticated cyber threats with limited security resources. A purpose-built AI agent can enhance detection, accelerate response, and help security teams protect institutional assets.
Building a Vertical AI Agent for International Student Services: Supporting Global Students 24/7
International students navigate complex regulations far from home support systems. A purpose-built AI agent can provide guidance at any hour while connecting students with expert help when needed.
Student Retention AI Agent: Early Intervention for Every Student
Student retention is about identifying struggle early and intervening effectively. A purpose-built AI agent can monitor signals across systems to ensure no student falls through the cracks.
Building a Vertical AI Agent for Learning Analytics: Insights for Everyone, Not Just Experts
Learning analytics can transform teaching and learning. A purpose-built AI agent can make these insights accessible to instructors and students without requiring data science expertise.
Building a Vertical AI Agent for Strategic Planning: Data-Driven Vision, Human Leadership
Strategic planning shapes institutional direction. A purpose-built AI agent can inform planning with comprehensive data while ensuring human leaders make consequential choices.
Student Recruitment AI Agent: Scaling Personal Connection
Great recruitment is personal. But personalization at scale requires capabilities that traditional approaches can't deliver. Purpose-built AI agents offer a path forward.