AI Agents
Building, deploying, and managing autonomous AI agents for workflow automation, customer support, internal operations, and more.
AI agents represent the next evolution in enterprise automation—intelligent systems that can reason, plan, and take action autonomously. Unlike simple chatbots, AI agents handle complex multi-step tasks across customer support, internal operations, data analysis, and specialized workflows. Discover how agentic AI is transforming how organizations operate.
464 articles in this category
From Hype to Habit: Turning “AI Strategy” into Day-to-Day Practice
How universities can move from AI hype to habit—embedding agentic, transparent AI into daily workflows that measurably improve student success, retention, and institutional resilience.
Building a Vertical AI Agent for Continuing Education: Serving Lifelong Learners
Continuing education serves learners with different needs than traditional students. A purpose-built AI agent can provide the flexibility these learners require.
Building a Vertical AI Agent for Student Assessment: Faster Feedback, Deeper Learning
Assessment and feedback drive student learning. A purpose-built AI agent can accelerate feedback cycles while maintaining academic integrity and instructor judgment.
University IT AI Agent: Better Service, Smarter Operations
University IT supports thousands of users with diverse needs. A purpose-built AI agent can resolve routine issues instantly while helping IT staff focus on complex problems and strategic initiatives.
University Procurement AI Agent: Efficiency Without Shortcuts
University procurement balances compliance with service. A purpose-built AI agent can streamline purchasing while maintaining the controls that protect institutions.
Building a Vertical AI Agent for Housing and Residential Life: Community Building, Not Just Room Assignment
Residential life shapes the student experience. A purpose-built AI agent can handle operational complexity so staff can focus on community building.
Building a Vertical AI Agent for Research Administration: Freeing Researchers to Research
Research administration consumes researcher time that could go toward discovery. A purpose-built AI agent can handle compliance, reporting, and coordination so faculty can focus on the work that matters.
From Survival to Sustainability: An AI Strategy for Institutional Resilience
How small and mid-sized colleges can move from survival to strategy by using agentic AI to extend capacity, launch professional and non-credit programs, and preserve institutional mission and identity.
University Cybersecurity AI Agent: Intelligent Defense at Scale
Universities face sophisticated cyber threats with limited security resources. A purpose-built AI agent can enhance detection, accelerate response, and help security teams protect institutional assets.
Building a Vertical AI Agent for International Student Services: Supporting Global Students 24/7
International students navigate complex regulations far from home support systems. A purpose-built AI agent can provide guidance at any hour while connecting students with expert help when needed.
Student Retention AI Agent: Early Intervention for Every Student
Student retention is about identifying struggle early and intervening effectively. A purpose-built AI agent can monitor signals across systems to ensure no student falls through the cracks.
Building a Vertical AI Agent for Learning Analytics: Insights for Everyone, Not Just Experts
Learning analytics can transform teaching and learning. A purpose-built AI agent can make these insights accessible to instructors and students without requiring data science expertise.
Building a Vertical AI Agent for Strategic Planning: Data-Driven Vision, Human Leadership
Strategic planning shapes institutional direction. A purpose-built AI agent can inform planning with comprehensive data while ensuring human leaders make consequential choices.
Student Recruitment AI Agent: Scaling Personal Connection
Great recruitment is personal. But personalization at scale requires capabilities that traditional approaches can't deliver. Purpose-built AI agents offer a path forward.
Building a Vertical AI Agent for Curriculum Management: Keeping Programs Current and Coherent
Curriculum management is one of the most consequential functions in higher education—and one of the most underserved by technology. A purpose-built AI agent can transform how institutions design, maintain, and improve their academic offerings.
University HR AI Agent: Better Service, More Strategic Work
University HR offices serve thousands of employees across complex employment categories. A purpose-built AI agent can streamline transactions while freeing HR professionals for strategic talent work.
Ethics Meets Economics: Balancing Ethical AI Use with Budget Reality
How higher education can balance ethics and economics—showing that transparent, equitable, and explainable AI design isn’t just responsible, but the most financially sustainable strategy for long-term success.
Building a Vertical AI Agent for Data Governance: Quality Data, Trusted Decisions
University decisions depend on data. A purpose-built AI agent can monitor data quality, enforce governance, and ensure decision-makers trust the information they use.
University Marketing AI Agent: Creative Amplification
University marketing teams create compelling stories about institutional identity and student success. A purpose-built AI agent can amplify creative capacity without replacing the human insight that makes marketing effective.
Building a Vertical AI Agent for Grants and Contracts: Accelerating Agreement Without Sacrificing Judgment
Research and institutional contracts require careful review but often create bottlenecks. A purpose-built AI agent can accelerate processing while ensuring human judgment on matters that require it.
Building a Vertical AI Agent for Course Scheduling: Optimal Timetables, Happy Stakeholders
Course scheduling affects everyone on campus—students, faculty, and staff. A purpose-built AI agent can optimize this complex puzzle while respecting the constraints that matter.
Building a Vertical AI Agent for Placements and Internships: Connecting Students to Opportunity
Work-integrated learning requires matching students with employers while managing compliance. A purpose-built AI agent can scale these operations while maintaining quality experiences.
Building a Vertical AI Agent for Institutional Research: Answering Questions Before They're Asked
Institutional research provides the evidence base for university decisions. A purpose-built AI agent can accelerate analysis and make insights more accessible across the institution.
Building a Vertical AI Agent for Teaching Support: Empowering Instructors, Not Replacing Them
Faculty are experts in their disciplines but may not have pedagogical training. A purpose-built AI agent can provide teaching support that helps instructors be more effective.