Mentor Chat Access

Purpose

Restrict a user or group to chatting with a specific mentor without exposing other mentors or settings on the platform. Useful for providing targeted access to students or external users.

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How It Works

A pre-configured role and policy limit the user to:

• Chat with a specific mentor
• Read the mentor name and outputs needed for chatting
• No access to settings, other mentors, or admin features

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Setup

1. Go to Tenant Settings → Management.
2. A role has been pre-created with the following permissions:
   • Actions: chat with mentor, read mentor metadata
   • Data actions: read permissions required for chatting
3. Navigate to the Policies tab.
4. Click Edit on the associated policy.
5. Verify the policy includes:
   • The correct role
   • The correct platform (tenant)
   • The specific mentor resource
6. Under Users, add the user who should have chat-only access.
   • Alternatively, create a group and add the group to the policy.
7. Click Save.

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User Experience

When the restricted user logs in:

• The mentors list shows only the assigned mentor(s)
• The dropdown shows only "New Chat" (no other options)
• The Explore page shows no additional mentors (if the mentor is set to admin-only visibility)
• The user can chat normally with their assigned mentor

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Adding New Users

As new users register:

1. Go to the policy and click Edit.
2. Add the new user to the Users section.
3. Save — the user can start chatting immediately.

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Key Takeaways

• The role and policy are pre-configured — you only need to add users
• Users see only the mentor(s) assigned via their policy
• Use groups to manage access for multiple users at once
• This is for chat-only access — no settings, editing, or admin features are exposed