User Life

Demo


Description

An agent that guides users to basic-needs and non-academic support on their campus—food pantries, housing resources, emergency funds, wellness services, and more.

It summarizes available options, explains how to access them, provides eligibility and operating hours, and lets users choose what’s most relevant.


Typical Flow

1. Start the conversation

Sample prompts:

ā€œI’m a user at the University of Buffalo. What wellness services does my university offer?ā€
ā€œI’d like to focus on mental health.ā€

2. Review campus options

  • Agent lists the range of available services and summarizes each
  • Invites the user to pick an area to explore further
3. Drill into a service
  • For mental health, the agent describes:
    • Counseling services
    • Where to access them
    • How to make an appointment
    • Relevant links
  • Includes immediate-help information when appropriate
4. Next steps
  • Agent offers concrete actions, such as:
    • Schedule an appointment
    • Connect with a wellness coach

Target Audience

Administrator Ā· SuperadministratorĀ· User


Want This in Your Courses?

Ready to give users fast, clear access to non-academic supports?

Email support@iblai.zendesk.com and we’ll enable User Life Agent on your agents—or help you build a solution tailored to your institution.

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