Notifications

Description

Notifications let instructors and tenant admins send custom messages to learners and manage all automated alert templates in mentorAI.

You can compose ad-hoc announcements (sent by push and email), schedule them, choose recipients, and control which system-triggered emails are active—editing their wording to match your tone, voice, and institutional branding.

Target Audience

Instructor · Administrator

Features

Bell Inbox & Push/Email Sync

View notifications you’ve received via the bell icon in the header; many alerts are also delivered by email.

Custom (Ad-Hoc) Messages

Write your own subject and body, send immediately or schedule for later, and target specific learners or cohorts.

Scheduling

Send now or choose a future date/time (e.g., next week’s announcement).

Recipient Selection

Select one or multiple learners before sending.

Alert Templates (System-Triggered)

Enable or disable templates (e.g., Platform Invitation, Learner Progress – Weekly) and edit their copy to fit your tone and policies.

Per-Template Toggles

Turn individual templates on or off. When active, they fire automatically based on their associated trigger event.

How to Use (step by step)

Open the Notifications Inbox

• Click the bell icon in the header to review recent notifications (push/email).

Create a Custom Message

1. Click View All → New Notification.

2. Fill Preview (Subject) and Content (Body), e.g.:

   “Hello—checking in on your mentorAI experience. Is there anything we can do to assist or improve your time on the platform?”

3. Recipients: Select one or multiple learners.

4. Timing: Choose Send Now or Schedule for later.

5. Click Send — the message is delivered to learners’ inboxes (and email, if configured).

Manage Alert Templates

1. Open the Alerts tab.
2. Browse built-in templates (e.g., Platform Invitation, Learner Progress – Weekly).
3. Toggle templates On/Off to control delivery.
4. Click Edit to customize:
   • Wording and tone
   • Branding elements
   • Links or policy notes
5. Click Save — active templates send automatically when their triggers occur.

Verify & Iterate

• Check delivery via the bell inbox and email.
• Adjust wording, recipients, schedules, or template toggles as needed.

Pedagogical Use Cases

Engagement Nudges

Schedule weekly reminders or study check-ins for specific cohorts; pair with the Learner Progress template for consistency.

Onboarding & Access

Keep Platform Invitation active to automate invites and customize its tone to match your institution’s branding.

Targeted Support

Send ad-hoc guidance to learners flagged by analytics (e.g., low activity) with helpful resources and office-hour links.

Policy & Deadline Reminders

Edit templates to include exam schedules, academic integrity notes, or LMS submission deadlines.

A/B Messaging Improvements

Experiment with different subject lines or message styles in custom notifications; track outcomes in analytics.

With Notifications, you control both one-off announcements and automated alerts—so learners get the right message, at the right time, in the right voice.

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Proactive Learning Recommendations

Description

Proactive Learning Recommendations is a notifications enhancement that automatically sends mentor-generated study suggestions to learners on a schedule you control. Enable the template once, choose which mentors power the recommendations, add an optional per-mentor prompt to steer the guidance, and target who receives the emails and how often they’re sent.

Target Audience

Instructor · Administrator

Features

Tenant-Wide Template, Mentor-Scoped Content

Toggle one template On for your tenant, then pick the specific mentors that will supply recommendations.

Per-Mentor Prompting

Add a short prompt per mentor (e.g., “This is a career path planner”) to shape the recommendations learners receive.

Recipient Targeting

Send to All Learners or Active Learners (logged in within the last 30 days).

Flexible Scheduling

Set delivery to Daily, Weekly, Monthly, or a Custom cadence; choose the time and time zone.

Automated Delivery

Once active and saved, messages are sent on your schedule with recommendations based on the selected mentors and prompts.

How to Use (step by step)

Open Notifications → Alerts

1. Go to Notifications and open the Alerts tab.
2. Find Proactive Learning Recommendations.

Enable the Template

• Toggle On to activate across the tenant.

Choose Mentors & Add Prompts

• Click Select Mentors and add one or more (e.g., AI Career Path Planner, Assessment Creator).
• For each mentor, click Edit Prompt and enter guidance that should inform recommendations.
• Save Prompt for each mentor you configure.

Select Recipients

• Pick All Learners or Active Learners (last 30 days).

Set Frequency & Timing

1. Choose Daily / Weekly / Monthly or Custom interval.
2. Set send time and time zone.

Activate & Save

1. Confirm the template is Active and click Save.
2. The system will start sending on the schedule you defined.

Pedagogical Use Cases

Momentum & Study Habits

Send weekly nudges with reading targets, practice problems, or reflection prompts aligned to the course week.

Career-Aligned Guidance

Use a mentor like AI Career Path Planner with a custom prompt to deliver role-specific resource suggestions.

Assessment Readiness

Pair with an Assessment Creator mentor to push practice items or rubric tips before deadlines.

Re-Engagement

Target Active Learners for steady cadence, or switch to All Learners before exams to reach everyone.

With Proactive Learning Recommendations, you can set it once and deliver timely, mentor-informed guidance—keeping learners on track with the right suggestions at the right time.