Interested in an on-premise deployment or AI transformation? Call or text šŸ“ž (571) 293-0242

Surveys

Description

Surveys allow mentorAI to politely ask for your feedback at the right moment during a conversation—without interrupting your learning. Based on simple rules set by your instructor (for example, after a few messages or during a later chat session), the mentor shares a one-time survey link so you can help improve the experience.


Target Audience

Student


Features

Smart Timing

Surveys appear only after specific conditions are met (e.g., after 5 messages or during your 3rd chat session).

Non-Interruptive Delivery

The mentor continues answering your question and adds the survey link at the end of a message, so your flow isn’t disrupted.

One-Time Prompt

Each survey link is shown only once per student—no repeated reminders.

Optional Participation

You can complete the survey, reply ā€œdoneā€, or ā€œskipā€. Either way, the mentor won’t ask again.

Context-Aware Feedback

Because the prompt is triggered after real interaction, your feedback reflects an authentic experience.


How to Use (step by step)

1. Chat with Your Mentor

Start a normal conversation and ask questions as usual. You may also click guided prompts to continue.

2. Reach the Survey Trigger

After a certain number of messages or sessions (set by your instructor), the survey rule activates automatically.

The mentor responds to your current question and then adds a short note like:

ā€œIf you have a moment, I’d appreciate your feedback.ā€

A clickable survey link appears at the end of the message.

4. Choose What to Do
  • Click the link and complete the survey, or
  • Reply ā€œdoneā€ if you’ve completed it elsewhere, or
  • Reply ā€œskipā€ if you don’t want to participate.
5. Continue Learning

No matter what you choose, the mentor will not show the survey again and the conversation continues normally.


Pedagogical Use Cases

Improving Mentor Quality

Your feedback helps instructors fine-tune explanations, prompts, and learning resources.

Course Experience Insights

Surveys give instructors insight into how helpful the mentor is for real coursework.

Low-Pressure Feedback

Because the survey appears naturally within chat—and only once—it’s easy to respond without feeling interrupted or overwhelmed.

Student Voice

Even if you skip, the option ensures learners are invited (not forced) to share their perspective.


Surveys are designed to be respectful, optional, and well-timed, giving you a voice while keeping mentorAI focused on what matters most—your learning.

Copyright Ā© ibl.ai | support@iblai.zendesk.com