Analytics: Overview

Overview

Analytics shows how your organization uses the LMS and its AI agents: who is active, what they ask about, how courses and programs are doing, what the AI costs, and what has changed. The analytics screens are shared with the rest of ibl.ai; in the LMS they cover the whole organization and add pages for courses and programs.

Open Analytics from the left rail. It expands into a menu of pages; the same pages appear as tabs across the top of every analytics screen, with Data Reports at the right:

Overview · Users · Courses · Programs · Topics · Transcripts · Memory · Cost · Audit · Monetization · Data Reports

The Overview tab is the landing page: headline numbers for messages, users, topics, conversations, and spend, with charts of activity over time.

Target Audience

Administrator | Analytics viewers | Watchers (limited tabs)

Users with analytics permission see every tab. Watchers, who follow particular groups of learners, see only Courses, Programs, Transcripts, Memory, and Data Reports. Monetization appears only when the organization sells access and you have selling permission.

Features

Filter bar

Shared by most analytics tabs:

• Agent picker: All Agents, or one agent ("Search agents…").
• Date range: Today, 7D, 30D, 90D, or a calendar for custom dates.
• Filter by Groups: limit the numbers to one or more user groups.

Headline cards

Messages, Active Users (compared with the previous 30 days), Topics, Conversations, and LLM spend. Each card explains itself, for example "Total messages exchanged between users and your agents in the selected period."

Sessions

An area chart of conversation sessions per day.

Topics

A ranked bar chart of the subjects people discuss most with the agents.

Active Users

A bar chart of distinct active users per day.

How to Use

Step 1: Set the scope

Choose an agent (or All Agents), a date range, and, if you need to, a group.

Step 2: Read the headline numbers

Check the cards for the period's totals and trend.

Step 3: Drill in

Open the tab for what you want to know more about: Users for people, Courses for enrollments, Transcripts for conversations, Cost for spend.